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Member review of RoadRunner Cable


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$63 per month avg ($25 to $238)

Speed test results 3 year trend
Review by war59312 See Profile
UPDATED: 105 days ago
member for 7.6 years, 222 visits, last login: 4 days ago


Elgin,Kershaw,SC
$90 per month
about 14 days
"Fast Reliable Email (As if that is a hard thing to do)"
"Tech Support, Packet Shaping kills everything..."
"Would Change ISP In A Heart Beat if I had the choice"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Update: June 23th, 2008

    No more newsgroups!!! So lame!!! See: »[TWC] Road Runner Newsgroups Discontinued

    Now I have to pay even more!! Bastards. Now I really want them dead!!! Oh and guess what? Still stuck at 100MB web mail..

    So now over $90 for damn Internet service! Which was less than $60 just two years ago.

    Update: May 28th, 2008

    5GB E-mail Storage Coming Soon: »www.sc.rr.com/webmail_new.htm

    About time!

    Update: May 19th, 2008

    Just got upgraded to 10/512 for free. Still no official word on 15/1 but all my TWC contacts say by end of August, we shall see if it plays out.

    »www.sc.rr.com/turbo.htm

    All of my internal TWC employee friends have confirmed this but every one of them, all 22, say that it is still in planning and not near 100% so could be delayed, 3 of them (sys admins and managers) have said that it has already been delayed twice. Probably will be next year is my bet, if at all. And more HD channels soon too I'm told. None of them would give me this new list...

    Update: April 16th, 2008

    No more Packet Shaping, but News Group is still Capped to Four Connections And 300KB/sec.

    However, coming August 2008 supposedly TWC will start offering 15Mb/s / 1Mb/s in Columbia, SC which includes me now.

    Once that happens I will give a better rating. So long as the price is decent and they dont start capping again. Oh and supposedly you will get more news group connections and more web mail space by upgrading. We shall see.

    Followup comments:
    view ALL 19 comments
    tasmithe

    join:2002-09-16
    Graham, NC
    ·tw telecom
    ·RoadRunner Cable
    ·RoadRunner Cable

    Reply to SC TWC

    I've not experienced such bad times with TW in my area. I had Charter before I moved...and trust me...if you want to see REAL bad....be in an area that has Charter. The latest update sounds like a kid wrote it. So unprofessional and the use of profanity shows lack of intellect and use of vocabulary. Sorry couldn't resist.
    permalink · 2007-08-17 07:05:28 · Reply to this
    war59312

    join:2001-03-02
    Elgin, SC

    Re: Reply to SC TWC

    That was not the last update... lol

    Just the part about the Packet Shaping was. But yeah...
    --
    GOD BLESS THE U.S.A
    permalink · 2007-08-18 11:32:30 · Reply to this

    MacLeech
    The one and only
    Premium,MVM
    join:2001-07-14
    SoCal

    Re: Reply to SC TWC

    The packet shaping is supposedly only happening in the New York area right now. On top of that it is only supposed to affect P2P and newsgroups during peak times.

    How do you KNOW you are being affected by packet shaping in your area on every service you listed?
    permalink · 2007-08-20 19:09:20 · Reply to this
    supertech315

    join:2006-03-01
    Perris, CA
    ·Verizon FIOS

    You can tell

    I'm a former tw customer and trust me you can tell when is slow . I used to run a speed test sometimes to double check, calling tech support is useless their training is limited to tell you to unplug the modem and reboot your pc. ...........but there was no other option until fios came in
    permalink · 2007-08-23 20:03:04 · Reply to this
    pudgieluv

    join:2007-01-02
    London, ON

    Shapping

    As a former employee with twc.. i can confirm that they have been packed shaping for some time now..infact I was emailed a document about this sometimes last year.
    permalink · 2008-06-24 02:44:13 · Reply to this
    Forums » comments on review of RoadRunner Cable

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