Review by pizz
Good "Solid Wideband 55/6 24x7 great constant speeds."
- Location: Astoria,Queens,NY
- Cost: $197 per month
Bad "Not throwing the 300/20 upgrade yet! And Flushing NYC store. Has the worst customer service. Fire them all please."
Overall "I always liked TWC. phone support is great. the packages are interesting."
|Pre Sales information:|
Value for money:
(ratings above consensus)
I have the ultimate wideband triple play. TWC has greatly improved from before they upgraded to docsis 3.0. TV is great. Phone is amazing. Internet for myself is amazing plus. Constant 50 download / 5 upload. Pings to my favorite game (word of warcraft) is 10-12ms due to the server being located in New York City. As for my other service which is in a data center in LA it's 45-55ish ms.
Only complaint i have is how the 50/5 package is treated. Other Cable ISPs are offering 100mbs / 10ms +`
I pay 220 is a month, but it's well worth it, if you got the cash to spend on this sort of deal. Plus i'll be getting a 25 dollar off per month aslong as I keep my triple play package.
as of writing this it's: 1/30/14 - TWC gave me a package i could not pass up. My total bill is now $178 a month, this includes HBO, Cinemax, Showtime, Starz. Not a promo, just a plain ole' package. since we've been a great customer, we got this. no calls, just a thank you in the mail. They improved a lot here in NYC. upgrades are on going. Their phone support beats out the Queens, Store in the mall. Let them all go, and put workers that know what customer service is. Calling in is better for me at least then going through the store.
member for 13.3 years, 3565 visits, last login: a few hours ago
updated 39 days ago