Review by Snowy
Good "Oceanic Cable Vision is the local provider for TimeWarner, this provides a more local avenue for problem resolution"
- Location: Kailua,Honolulu,HI
- Cost Contract price not specified. (month by month)
- Install: about 10 days
Bad "Customer perks are available, but not apparent to most customers"
Overall "Hawaii Telcom has become the new DSL provider in my area & I assume they'll give RR a run for the money."
|Pre Sales information:|
Value for money:
(ratings match consensus)
There's no question that in The State of Hawaii TWC (Oceanic Cable) is the go to ISP.
Their competitor's best speed is slower than TWC basic.
If you're not fast you're last.
Oceanic (TWC) finally has some competition in the Speed Dept.
hawaiiantel.com is offering:
Up to 500 Mbps download
Up to 50 Mbps upload
While TWC's fastest plan offers 100 Mbps/5 Mbps
Too bad the now faster speed is offered by hawaiiantel.com which IMO is plagued by incompetent service issues due to the unmotivated, under trained CSR's that don't give a shit about hawaiiantel.com & even less for it's customers.
If you enjoy over billing, extended outages, extremely long telephone hold times, missed service appointments then hawaiintel.com may be a good option to Oceanic.
hawaiiantel.com's 500Mbps/50Mbps is priced @ $345/month with the added value being the McAfee Internet Security Software it comes with
TWC's wifi hotspots are just an added bonus to an already good service package.
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updated 41 days ago