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Time Warner Cable page on DSLReports
Six Month Rating

bullet 3128 reviews (1819 good) (643 bad)
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Review by Rojo_P See Profile

  • Location: Lancaster,Fairfield,OH
  • Cost: $45 per month
  • Install: about 14 days
Good "Very nice speed and fast service calls from Time Warner"
Bad "Telephone tech support leaves much to be desired"
Overall "Good at the present time"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings match consensus)

I have switched from Road Runner to EarthLink and now back to RR to save a couple of bucks.
I like that service requests have always addressed quickly, and the in home techs were knowledgeable and, with the exception of a couple asshats, issues were addressed properly
Telephone tech support is usually poor and can even be spotty at level 3.

member for 13.3 years, 5598 visits, last login: a few hours ago
updated 3.2 years ago