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Time Warner Cable page on DSLReports
Six Month Rating

bullet 3117 reviews (1820 good) (637 bad)
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Review by wizzle See Profile

  • Location: Durham,Durham,NC
  • Cost: $62 per month
  • Install: about 7 days
Good "Fast downloads (usually) and extremely reliable"
Bad "Gimped d/l speed at times during peak hours"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings match consensus)

I have been using RR for nearly 8 years now. I've had one modem go bad, but they replaced it within a week. They have a local office where I can take it to be replaced same day if I need it back sooner.

They don't appear to be blocking any ports that I'd need, and they provide OK tech support.

Any future data capping would lead to trouble as Netflix streaming alone can cause 5-10GB of downloaded data in a single day.

Customer service is useless in scenarios where speed is throttled during peak times of day. They try and blame it on equipment and setup in your home though it clearly isn't gimped during other times of the day on the same setup/equipment.

member for 10.4 years, 871 visits, last login: 203 days ago
updated 2.3 years ago