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Time Warner Cable page on DSLReports
Six Month Rating

bullet 3118 reviews (1819 good) (637 bad)
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Review by dpalyu See Profile

  • Location: El Paso,El Paso,TX
  • Cost: $50 per month
  • Install: about 14 days
Good "None"
Bad "No service."
Overall "Had for 6 days only worked for 4 days."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings below consensus)

I have tried to get the digital cable and Road Runner to operate with support from Time Warner. 4 months have gone by without digital cable service and intermittent Road Runner.The service provider is Time Warner. I have micropixelation and channels 50% of the channels (not Premium) not having a picture or sound.All the cable has been replaced from inside the home to the line extender. The cable box has been replaced. No joy. the Road Runner will go off for two to three days. The tech support people will make a service call, but it will not occure for three to 5 days later.

member for 9.1 years, 177 visits, last login: 252 days ago
updated 1.7 years ago