Review by AMDUSER  UPDATED: 115 days ago member for 5.1 years, 1708 visits, last login: 14 days ago
Milwaukee,Milwaukee,WI
$135 per month
"The service works... installer was knowlegable!"
"None at this time..."
"The service works"
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings above consensus)
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**************Update April 1,2008 ************** The All The Best package that is installed works great. Everything works as described, except the Caller ID on TV service that is currently being worked on. During a call to Time Warner Cable, because of a question about the bill, they found a promotion for free DVR service for a year. (Not bad, it saved about $10 per month 
The price breakdown of the service as follows: Digital Access $39.99 HSI $45.99 Digital Phone: $39.99 DVR Service: $0.00 Taxes+fees = ~ $10 **************Update November 19,2007 ************** Just an update, the service was raised to 7 Meg / 512k for free a few months ago. The service does work as advertised; seeing 90%+ of rated speed.
**************Update May 16,2007 ************** The cable internet service has worked quite well so far, with very few outages. The service was also upgraded to the 5 meg / 384 k as well. Speedtests reveal that I'm easily getting 90% + of the bandwith.
************** Update November 11,2006 **************
After the inital setup, four additional cable outlets were installed. Below is the modem signal levels before TWC was called out for a DVR upgrade swap..
Downstream Status Operational Channel ID 1 Downstream Frequency 711000000 Hz Modulation 256QAM Bit Rate 800768 bits/sec Power Level -13.8 dBmV Signal to Noise Ratio 34.1 dB
Upstream Channel
Upstream Status Operational Channel ID 1 Upstream Frequency 33000000 Hz Modulation 16QAM Bit Rate 384000 bits/sec Power Level 50.5 dBmV
The service worked at that point but the picture was getting grainy. The cable tech went ahead and consolitated all the splitters, and installed a cable amp to improve the picture.
After the tech: Downstream Status Operational Channel ID 1 Downstream Frequency 711000000 Hz Modulation 256QAM Bit Rate 800768 bits/sec Power Level 0.8 dBmV Signal to Noise Ratio 34.1 dB
Upstream Channel Upstream Status Operational Channel ID 1 Upstream Frequency 33000000 Hz Modulation 16QAM Bit Rate 384000 bits/sec Power Level 46.5 dBmV
************************************* Original review ************************************* During the third week of Auguest, 2006 Time Warner Cable was called to setup an appointment to hookup service [TV, Phone, Internet].
The technician arrived early for the appointment and went out and hooked the service up at the pole. Then the digital cable [using a Pioneer cable box] and a Scientfic Atlanta DPX2203 MTA [Phone /Modem] was installed. The phone was hooked up the phone jack and the modem was hooked up to a computer.
After hooking it up to the computer, it was determined that the modem was not provisioned for service - a call to the Time Warner Cable back office took care of that and it was online. The service level setup was RR Lite [ 768/ 384 kbps] in this area.
During the week and a half since the install the service has been reliable.
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