Review by thefoxbox 
member for 8.6 years, 53 visits, last login: 142 days ago
updated 142 days ago
 Irving,Dallas,TX
 $70 per month about 7 days "Comcast was a positive... then Time-Warner came around." "Slower speed, horrible response rates, prices going up and up." "Sadly, no one else can provide me high-speed. I'm stuck, and hating it."
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I enjoyed Verizon FiOS' reliable service for almost six years, then I moved out to an apartment which is locked in to a contract with TimeCrap Warner, like most apartments unfortunately. It's been a nightmare since day one. Packet loss, outages, slowdowns, inconsistent internet speeds are common, even after replacing all equipment and checking the signal strength of all lines inside the apartment. It's even worse since I work from home and when my Internet AND TV service both start messing up at the same time at least once a week, it basically kills my productivity.
I can't wait until I get a home so that I don't have to keep feeding this god-awful company.
Below is my review from 2006-2007:
Things were great. I was getting high-speed and the second-to-the-most-expensive cable package (2 premium packages and the rest of the junk) for $65.35 every month. My discounts were bigger than my monthly bill--pure heaven.
Then twelve months passed.
Now my bill is over $100 easily. It's horrible, but that's life.
What I don't like is the quality of cable service going down, down, down... as well as the speed.
Do all good things HAVE to come to an end?...
My speed was faster than any of my friends in Irving, TX.... but lately, it's horrible.... I have to resort to some.. tactics... to restore some order in this slow disorder that is Time-Warner. You let me down.
But, the stuff about outages, I haven't really had to deal with that--just non-stop problems with my DVR not actually showing any live video.
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I dumped TimeWarner in December of '07 after they spontaneously suspended my Internet connection. One of my friends had caused spam mail to be sent out from my line and I wasn't aware of this. I was not called or notified about this and went without Internet for two days while they tried to "diagnose the problem." They reactivated my service but it was barely 25% of the speed it was before they messed with it. A huge disappointment, but now I have 20mbps down/5mbps up from Verizon for only 15 more a month. It was definitely worth it. Bye TWC!
(Updated ratings to reflect the final chapter of the service)
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