 Review by sivran 
UPDATED: 79 days ago
member for 4.9 years, 1737 visits, last login: a few hours ago
 Arlington,Tarrant,TX
 $45 per month
 "Moderately stable, didn't drop my speed from Comcast"
 "Rocky transfer from Comcast, less sub accounts"
 "Still better than DSL."
| Connection Reliability:
Tech Support:
Value for money:
(ratings below consensus)
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Quick Ref-
Speed Package: 7000/400 (lowest tier)
Actual Speed: ~6500/380 (within tolerance)
IP Addressing: Dynamic, Semi-static (had the same since the transition)
06/10/08
A little over a year and a half after the switchover from Comcast now and the service is decent. Packet loss issues crop up now and then. I no longer use their webmail so that's become a non-issue for me. Mainly I want higher upstream bandwidth.
Currently using RR-supplied (no rental fee, so why not) Motorola SB5100. I have a Toshiba PCX2600 as an alternate for t/s purposes, MAC address is on file with them so it's a quick phone call to swap it.
11/18/06
The switchover from Comcast completed a few weeks ago in my area, and since then I've run into several brief routing issues with Roadrunner and the occasional loss of sync. Comcast was much more stable, after I finally had them fix my drop (and even before then, until the cable jacket deteriorated too much).
One thing which may be unimportant to some, but has recently become more important to me -- Roadrunner's webmail sucks compared to Comcast's. It's clumsy and the UI is lacking. I use Pegasus mail at home (even pull my gmail to it) but for some of my subaccounts, I usually just use the webmail.
Followup comments:  Marie64
join:2006-11-25
Arlington, TX
| Roadrunner Email Where on the web can you use Roadrunner webmail?
I have just switched over to Roadrunner this week in Arlington, but I can't figure out where I can read/answer email if I am away from my home computer.  | |
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sivran
God Save The Suite
Premium
join:2003-09-15
Arlington, TX
clubs:
 ·RoadRunner Cable
·Comcast
| Re: Roadrunner Email said by Marie64 :Where on the web can you use Roadrunner webmail? I have just switched over to Roadrunner this week in Arlington, but I can't figure out where I can read/answer email if I am away from my home computer. It's webmail.tx.rr.com (redirects to »webmail.tx.rr.com/webedge ). Yeah, they should link right from their homepage. I really hate to say it but: flash-infested as it is, the Comcast home page and webmail are the best out of the few ISPs I'm really familiar with (Verizon, AT&T, Earthlink, Comcast, RR).
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Think outside the fox...Seamonkey | |
| timpinson
join:2001-08-17
Dallas, TX
 ·AT&T DSL Service
·RoadRunner Cable
·DSL EXTREME
edit:
November 25th, @03:09PM
| STAY AWAY From Time Warner/RoadRunner At All Costs! I had Comcast for 2 and 1/2 years and service was great, speed was excellent and reliability was perfect! Time Warner came to Dallas and took over the whole thing the first of August and after a month on Septembet 3rd my internet went out and would come on for a few minutes every hour or so. After 8 techs out to my house, 3 line technitions out on the poles, and numerous phone calls with these people regarding this situation, on October 3rd I switch over to DSLExtreme/AT&T DSL and I've been up and running every since. I had SWB/Yahoo DSL before I went to Comcast/TWC but I got their cable TV service and they kept on about their speed so I made the switch. Worked great when Comcast had it, but as soon as Time Warner took it over everything went downhill. I wish I had never switched over and stayed with DSL like I had to begin with. What a drama the whole thing was! Time Warner's tech support totally sucks and after constantly being told over and over again the problem with the connection was me and my computer, I just couldnt take it anymore! It's obvious now what the problem was, and I've take care of that. The cable TV has been fine since day 1 but knock on wood it will be ok. I just have the basic at $11.35 a month because I'm not a big TV person, thats why I keep it. I'm more into the internet. I dont know what happened with Time Warner but I can see them not doing so well in the Dallas area. Even a couple of their techs told me they liked working for Comcast better so what does that say.
Now a couple of months later, with the money I have saved by dropping Time Warner as my internet provider I decided "oh why not get a DVR box from them, it's only $12.95 a month (went up from $9.95 when it was Comcast) and I might enjoy my cable more." Well after numerous phone calls to them to inquire would it work with what I have etc etc, I said OK let me drive over to their office here and pick one up, I was told there would be no charges, just they would start billing me for the DVR box. Well they made me look like a complete idiot! I drove all the way over there, stood in line on a Saturday, and right in front of everyone looking, I was told that I would have to put up a $150 deposit on the box because my payments had been late a couple of times! WTF??? I explained to the woman if she would read my account, and see the issues I have had with their service, and see that it was Time Warners fault totally, internet been out, billed for service I no longer had, then she could see that this was not my fault IT WAS THEIRS! She just gave me a really stupid look and said "sir I can appreciate how you feel but if you want the box you're going to have to put up a $150 deposit" I said "well thats NEVER going to happen" and I turned and walked out. I am now searching around for other service to completely break away from this company. I cannot believe after all this time with them, paying my bills as they were sent, then THEY make a big mess out of everything, and who has to suffer? They point the finger at me yet AGAIN!! I say stay away stay stay away from Time Warner if you can! | |
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