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Time Warner Cable page on DSLReports
Six Month Rating

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Review by Anonymous_ See Profile

  • Location: Littlerock,Los Angeles,CA
  • Cost Contract price not specified. (24 month contract)
  • Install: about 2 days
Good " They suck you in with good service"
Bad "then it turns into crap"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

They suck you in with good service,then it turns into crap.
30/5

outages happen at lest every other week for 8-12 hours

wished Verizon offered FIOS here.....

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member for 9.8 years, 4787 visits, last login: a few hours ago
updated 26 days ago

Comments:

Maybe...

If you have 2.4 gHz phones and 2.4 gHz wireless that could be your problem. Try moving the phones away from the router and see if the problem iproves at all.
Razoul

join:2012-10-09
Crestline, CA
Reviews:
·Charter

As far

As I know, Littlerock has no new houses. Maybe the wiring inside your house is causing the issues? Or the line from the pole? Don't be quick to blame the ISP, the issue may just as likely be something on your end of the line, Time Warner has a done a really good job in fixing their cable issues in So Cal and I would not be surprised if it was an inside wiring issue or something on your end.

Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
kudos:2
Reviews:
·Time Warner Cable

Re: As far

It's obviously not the modem since the issue is at the 3rd hop.

"72.129.26.177" jumps from 300 to 400ms at night upto 1,000 ms "jitter" to the east coast.

seems to be happening in the day time now as well.
C:\Users\******>tracert dslreports.com
 
Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
 
  1     9 ms    11 ms    15 ms  cpe-75-83-224-XXX.socal.res.rr.com [75.83.224.XXX]
  2     8 ms    10 ms    11 ms  cpe-24-24-194-157.socal.rr.com [24.24.194.157]
  3   111 ms   102 ms   103 ms  tge8-1.pldlcabl-cer02.socal.rr.com [72.129.26.177]
  4   127 ms   126 ms   118 ms  72.129.26.174
  5    85 ms    84 ms    83 ms  agg24.tustca1-cr01.socal.rr.com [72.129.25.2]
  6    90 ms    91 ms    93 ms  107.14.19.30
  7    92 ms   107 ms    97 ms  ae-1-0.pr0.lax00.tbone.rr.com [66.109.6.129]
  8    77 ms    66 ms    69 ms  xe-8-2-0.edge1.LosAngeles6.Level3.net [4.26.0.13
]
  9    65 ms    77 ms    75 ms  vlan70.csw2.LosAngeles1.Level3.net [4.69.144.126
]
 10    61 ms     *       88 ms  ae-73-73.ebr3.LosAngeles1.Level3.net [4.69.137.3
7]
 11   167 ms   151 ms   153 ms  4.69.132.82
 12   166 ms   171 ms   165 ms  ae-81-81.csw3.Washington1.Level3.net [4.69.134.1
38]
 13   181 ms   189 ms   177 ms  ae-82-82.ebr2.Washington1.Level3.net [4.69.134.1
53]
 14   184 ms   185 ms   188 ms  ae-4-4.ebr2.Newark1.Level3.net [4.69.132.102]
 15   206 ms   166 ms   161 ms  ae-21-52.car1.Newark1.Level3.net [4.69.156.37]
 16   158 ms   147 ms   142 ms  NETCCESS.car1.Newark1.Level3.net [4.26.16.186]
 17   222 ms   216 ms   218 ms  0.e3-3.tbr2.mmu.nac.net [209.123.11.77]
 18   235 ms   235 ms   232 ms  0.e1-1.tbr2.oct.nac.net [209.123.10.21]
 19     *        *        *     Request timed out.
 20   154 ms   153 ms   149 ms  www.dslreports.com [209.123.109.175]
 
Trace complete.
 

--
Well, does your car at least turn into something else? Sometimes I turn it into a trashcan. Hmm...
Razoul

join:2012-10-09
Crestline, CA
Reviews:
·Charter

Re: As far

Hit up the TWC direct forum and let them know. Node could be overloaded then.

I do see a marked ping increase on Level3's network too however (4.69.132.82) of almost 100ms. Shitty routing could be possible. Try letting the lease expire and see if you pull an IP from a different range.

Selenia
I love Debian
Premium
join:2006-09-22
Fort Smith, AR
kudos:2
said by Anonymous_:

It's obviously not the modem since the issue is at the 3rd hop.

"72.129.26.177" jumps from 300 to 400ms at night upto 1,000 ms "jitter" to the east coast.

seems to be happening in the day time now as well.

C:\Users\******>tracert dslreports.com
 
Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
 
  1     9 ms    11 ms    15 ms  cpe-75-83-224-XXX.socal.res.rr.com [75.83.224.XXX]
  2     8 ms    10 ms    11 ms  cpe-24-24-194-157.socal.rr.com [24.24.194.157]
  3   111 ms   102 ms   103 ms  tge8-1.pldlcabl-cer02.socal.rr.com [72.129.26.177]
  4   127 ms   126 ms   118 ms  72.129.26.174
  5    85 ms    84 ms    83 ms  agg24.tustca1-cr01.socal.rr.com [72.129.25.2]
  6    90 ms    91 ms    93 ms  107.14.19.30
  7    92 ms   107 ms    97 ms  ae-1-0.pr0.lax00.tbone.rr.com [66.109.6.129]
  8    77 ms    66 ms    69 ms  xe-8-2-0.edge1.LosAngeles6.Level3.net [4.26.0.13
]
  9    65 ms    77 ms    75 ms  vlan70.csw2.LosAngeles1.Level3.net [4.69.144.126
]
 10    61 ms     *       88 ms  ae-73-73.ebr3.LosAngeles1.Level3.net [4.69.137.3
7]
 11   167 ms   151 ms   153 ms  4.69.132.82
 12   166 ms   171 ms   165 ms  ae-81-81.csw3.Washington1.Level3.net [4.69.134.1
38]
 13   181 ms   189 ms   177 ms  ae-82-82.ebr2.Washington1.Level3.net [4.69.134.1
53]
 14   184 ms   185 ms   188 ms  ae-4-4.ebr2.Newark1.Level3.net [4.69.132.102]
 15   206 ms   166 ms   161 ms  ae-21-52.car1.Newark1.Level3.net [4.69.156.37]
 16   158 ms   147 ms   142 ms  NETCCESS.car1.Newark1.Level3.net [4.26.16.186]
 17   222 ms   216 ms   218 ms  0.e3-3.tbr2.mmu.nac.net [209.123.11.77]
 18   235 ms   235 ms   232 ms  0.e1-1.tbr2.oct.nac.net [209.123.10.21]
 19     *        *        *     Request timed out.
 20   154 ms   153 ms   149 ms  www.dslreports.com [209.123.109.175]
 
Trace complete.
 

Your pings seem fine on TWC's end. Don't let a few high pings earlier in the route fool you. Many routers deprioritize pings and trace routes to focus on their main job(routing) and to help protect against DDoS attacks via ICMP. Your ping looks good on the first Level3 routers, which is out of TWC's network. That being said, your ping to dslr is kinda crappy. Seeing the averages and ignoring the spikes(you can't have 60ms pings to level3 without TWC forwarding the packets to them that quickly), level3 seems to be your issue. There have been many complaints on this forum about them. Unfortunately, yours and TWC's hands are likely tied behind your backs. Sorry to say...

--
A fool thinks they know everything.

A wise person knows enough to know they couldn't possibly know everything.

There are zealots for every OS, like every religion. They do not represent the majority of users for either.