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Review by Anonymous_ See Profile

  • Location: Lancaster, Los Angeles, CA, USA
  • Cost Contract price not specified. (24 month contract)
  • Install: about 2 days
They suck you in with good service
then it turns into crap
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

They suck you in with good service.
200/20

outages happen at lest every few week for 1-3hours

wished Verizon offered FIOS here.....

Attachments:
Click for full size


member for 19.7 years, 6833 visits, last login: 4.5 years ago
updated 8.6 years ago

macaholic
Premium Member
join:2003-08-31
Jackson Heights, NY

macaholic

Premium Member

uhhhhm

you realize what kind of speeds you are getting is actually quite good... is it the PING time to your favorite game sites that's bothering you???

Ben

Anonymous_
Anonymous
Premium Member
join:2004-06-21
127.0.0.1

Anonymous_

Premium Member

Re: uhhhhm

they were done 4 months ago
macaholic
Premium Member
join:2003-08-31
Jackson Heights, NY

macaholic

Premium Member

Re: uhhhhm

so why post them? got something current?

Anonymous_
Anonymous
Premium Member
join:2004-06-21
127.0.0.1

Anonymous_

Premium Member

Re: uhhhhm

.

Un happy
@rr.com

Un happy to macaholic

Anon

to macaholic
Are you a worker from TWC? You sure like one of the rude associates I had the displeasure of talking to when I had a problem with service.

MacLeech
The one and only
Premium Member
join:2001-07-14
SoCal

MacLeech

Premium Member

Where's the pics of the 300ms ping spikes?

Where's the pics of the 300ms ping spikes?

The pics you posted show good speeds and good latency.

Anonymous_
Anonymous
Premium Member
join:2004-06-21
127.0.0.1

Anonymous_

Premium Member

Re: Where's the pics of the 300ms ping spikes?

Click for full size
pic's

MacLeech
The one and only
Premium Member
join:2001-07-14
SoCal

MacLeech

Premium Member

Re: Where's the pics of the 300ms ping spikes?

said by Anonymous_:

pic's
Show me where the 300ms spikes are in that pic.
MacLeech

1 edit

MacLeech

Premium Member

No 300 ms spikes to show?

You've updated the review, but you still don't have any 300ms ping spikes to show of which you've complained about...

maybe it was caused by the overheating modem you killed a few days ago.
drklit
join:2008-02-23
Rancho Cucamonga, CA

1 edit

drklit

Member

Re: No 300 ms spikes to show?

---

Anonymous_
Anonymous
Premium Member
join:2004-06-21
127.0.0.1

Anonymous_

Premium Member

Re: No 300 ms spikes to show?

Click for full size
.
.....

MacLeech
The one and only
Premium Member
join:2001-07-14
SoCal

1 edit

MacLeech

Premium Member

Re: No 300 ms spikes to show?

Can you show the full trace, so we can see where the 300 ms spikes start?

For all we know, you're causing spikes at your PC and it's just cascading through to the end hop.
or
It could be that Terayon 715x overheating again... I know it's a new 715 to you, but it still has the same design that gets hot.
kylemorris
join:2007-12-14
Richardson, TX

kylemorris

Member

haha

Lol you have no problems you just like to complain. I have the same service in Richardson and have never had any problems. stop crying

CurtesyFlush
Bababooey, fafafooey, tatatoothy.
Premium Member
join:2002-08-23
Fontana, CA

CurtesyFlush

Premium Member

Waaaa

You're spoiled.

djrobx
Premium Member
join:2000-05-31
Reno, NV

djrobx

Premium Member

You're not going to like U-verse if you're into pings.

In AT&T's infinite wisdom, they use interleaved profiles on U-verse. That adds about 15ms just getting out of your neighborhood. If you want it for gaming, stick with regular DSL.

Anonymous_
Anonymous
Premium Member
join:2004-06-21
127.0.0.1

Anonymous_

Premium Member

Re: You're not going to like U-verse if you're into pings.

Click for full size
cable is all ready 10 to 18ms

en102
Canadian, eh?
join:2001-01-26
Valencia, CA

en102

Member

Re: You're not going to like U-verse if you're into pings.

ADSL (fastpath) might get you 9-10ms first hops (DSL-Extreme), ADSL or Uverse interleaved will typically start you beyond 20ms first ping.

Post longer stats for ICMP issues - +1000 entries at least.
10 or less entries in your above posts are not significant.

Also, pings from a router are not always 100% reliable. Attempt to hit the destination target, not every piece along the way.

RRMAN
Premium Member
join:2007-04-02
Cleveland, OH

RRMAN

Premium Member

Yawn

Yawn

Anonymous_
Anonymous
Premium Member
join:2004-06-21
127.0.0.1

Anonymous_

Premium Member

Re: Yawn

Yawn to you

RRMAN
Premium Member
join:2007-04-02
Cleveland, OH

RRMAN

Premium Member

Re: Yawn

If you would put half the effort into maybe getting off your butt instead of watching TV and doing something about it instead of wanting someone to come and check your stuff for you maybe you would have a legit gripe...

Never mind why do I even bother.....go to another company...bitch there too...it won't matter where you end up you just like to bitch and wine. Whatever..moving on
aparis99
join:2006-10-24
Owensboro, KY

aparis99

Member

Re: Yawn

said by RRMAN:

If you would put half the effort into maybe getting off your butt instead of watching TV and doing something about it instead of wanting someone to come and check your stuff for you maybe you would have a legit gripe...

Never mind why do I even bother.....go to another company...bitch there too...it won't matter where you end up you just like to bitch and wine. Whatever..moving on
very well put sir... he has nothing positive to say about TWC yet he's trying to find a way to get the $99 special again... lol

very humorous that he wont switch yet complains daily

tenndevil12

Anon

turbo

Powerboost only for customers on turbo tier

DOCSIS Hero

Anon

Maybe...

If you have 2.4 gHz phones and 2.4 gHz wireless that could be your problem. Try moving the phones away from the router and see if the problem iproves at all.
Razoul
join:2012-10-09
Crestline, CA

Razoul

Member

As far

As I know, Littlerock has no new houses. Maybe the wiring inside your house is causing the issues? Or the line from the pole? Don't be quick to blame the ISP, the issue may just as likely be something on your end of the line, Time Warner has a done a really good job in fixing their cable issues in So Cal and I would not be surprised if it was an inside wiring issue or something on your end.

Anonymous_
Anonymous
Premium Member
join:2004-06-21
127.0.0.1

Anonymous_

Premium Member

Re: As far

It's obviously not the modem since the issue is at the 3rd hop.

"72.129.26.177" jumps from 300 to 400ms at night upto 1,000 ms "jitter" to the east coast.

seems to be happening in the day time now as well.
C:\Users\******>tracert dslreports.com
 
Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
 
  1     9 ms    11 ms    15 ms  cpe-75-83-224-XXX.socal.res.rr.com [75.83.224.XXX]
  2     8 ms    10 ms    11 ms  cpe-24-24-194-157.socal.rr.com [24.24.194.157]
  3   111 ms   102 ms   103 ms  tge8-1.pldlcabl-cer02.socal.rr.com [72.129.26.177]
  4   127 ms   126 ms   118 ms  72.129.26.174
  5    85 ms    84 ms    83 ms  agg24.tustca1-cr01.socal.rr.com [72.129.25.2]
  6    90 ms    91 ms    93 ms  107.14.19.30
  7    92 ms   107 ms    97 ms  ae-1-0.pr0.lax00.tbone.rr.com [66.109.6.129]
  8    77 ms    66 ms    69 ms  xe-8-2-0.edge1.LosAngeles6.Level3.net [4.26.0.13
]
  9    65 ms    77 ms    75 ms  vlan70.csw2.LosAngeles1.Level3.net [4.69.144.126
]
 10    61 ms     *       88 ms  ae-73-73.ebr3.LosAngeles1.Level3.net [4.69.137.3
7]
 11   167 ms   151 ms   153 ms  4.69.132.82
 12   166 ms   171 ms   165 ms  ae-81-81.csw3.Washington1.Level3.net [4.69.134.1
38]
 13   181 ms   189 ms   177 ms  ae-82-82.ebr2.Washington1.Level3.net [4.69.134.1
53]
 14   184 ms   185 ms   188 ms  ae-4-4.ebr2.Newark1.Level3.net [4.69.132.102]
 15   206 ms   166 ms   161 ms  ae-21-52.car1.Newark1.Level3.net [4.69.156.37]
 16   158 ms   147 ms   142 ms  NETCCESS.car1.Newark1.Level3.net [4.26.16.186]
 17   222 ms   216 ms   218 ms  0.e3-3.tbr2.mmu.nac.net [209.123.11.77]
 18   235 ms   235 ms   232 ms  0.e1-1.tbr2.oct.nac.net [209.123.10.21]
 19     *        *        *     Request timed out.
 20   154 ms   153 ms   149 ms  www.dslreports.com [209.123.109.175]
 
Trace complete.
 
Razoul
join:2012-10-09
Crestline, CA

Razoul

Member

Re: As far

Hit up the TWC direct forum and let them know. Node could be overloaded then.

I do see a marked ping increase on Level3's network too however (4.69.132.82) of almost 100ms. Shitty routing could be possible. Try letting the lease expire and see if you pull an IP from a different range.

Selenia
Gentoo Convert
Premium Member
join:2006-09-22
Fort Smith, AR

Selenia to Anonymous_

Premium Member

to Anonymous_
said by Anonymous_:

It's obviously not the modem since the issue is at the 3rd hop.

"72.129.26.177" jumps from 300 to 400ms at night upto 1,000 ms "jitter" to the east coast.

seems to be happening in the day time now as well.

C:\Users\******>tracert dslreports.com
 
Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
 
  1     9 ms    11 ms    15 ms  cpe-75-83-224-XXX.socal.res.rr.com [75.83.224.XXX]
  2     8 ms    10 ms    11 ms  cpe-24-24-194-157.socal.rr.com [24.24.194.157]
  3   111 ms   102 ms   103 ms  tge8-1.pldlcabl-cer02.socal.rr.com [72.129.26.177]
  4   127 ms   126 ms   118 ms  72.129.26.174
  5    85 ms    84 ms    83 ms  agg24.tustca1-cr01.socal.rr.com [72.129.25.2]
  6    90 ms    91 ms    93 ms  107.14.19.30
  7    92 ms   107 ms    97 ms  ae-1-0.pr0.lax00.tbone.rr.com [66.109.6.129]
  8    77 ms    66 ms    69 ms  xe-8-2-0.edge1.LosAngeles6.Level3.net [4.26.0.13
]
  9    65 ms    77 ms    75 ms  vlan70.csw2.LosAngeles1.Level3.net [4.69.144.126
]
 10    61 ms     *       88 ms  ae-73-73.ebr3.LosAngeles1.Level3.net [4.69.137.3
7]
 11   167 ms   151 ms   153 ms  4.69.132.82
 12   166 ms   171 ms   165 ms  ae-81-81.csw3.Washington1.Level3.net [4.69.134.1
38]
 13   181 ms   189 ms   177 ms  ae-82-82.ebr2.Washington1.Level3.net [4.69.134.1
53]
 14   184 ms   185 ms   188 ms  ae-4-4.ebr2.Newark1.Level3.net [4.69.132.102]
 15   206 ms   166 ms   161 ms  ae-21-52.car1.Newark1.Level3.net [4.69.156.37]
 16   158 ms   147 ms   142 ms  NETCCESS.car1.Newark1.Level3.net [4.26.16.186]
 17   222 ms   216 ms   218 ms  0.e3-3.tbr2.mmu.nac.net [209.123.11.77]
 18   235 ms   235 ms   232 ms  0.e1-1.tbr2.oct.nac.net [209.123.10.21]
 19     *        *        *     Request timed out.
 20   154 ms   153 ms   149 ms  www.dslreports.com [209.123.109.175]
 
Trace complete.
 

Your pings seem fine on TWC's end. Don't let a few high pings earlier in the route fool you. Many routers deprioritize pings and trace routes to focus on their main job(routing) and to help protect against DDoS attacks via ICMP. Your ping looks good on the first Level3 routers, which is out of TWC's network. That being said, your ping to dslr is kinda crappy. Seeing the averages and ignoring the spikes(you can't have 60ms pings to level3 without TWC forwarding the packets to them that quickly), level3 seems to be your issue. There have been many complaints on this forum about them. Unfortunately, yours and TWC's hands are likely tied behind your backs. Sorry to say...