Review by Lowtarget
Good "Extreme next day install"
- Location: Alger,Hardin,OH
- Cost: $54 per month
- Install: about 1 days
Bad "Tech lacked correct modem"
Overall "Very Fast!"
|Pre Sales information:|
Value for money:
(ratings match consensus)
Update May31, 2012
It's been 1 year now since we had extreme broadband installed. The connection been very stable and never had a issue with it as of yet.
On May 30. 2011 Called TWC to order the Extreme broadband which is 30/5. They was able to set it up for next day install which was fine. Today May 31, 2011 the tech showed up on time.
But the tech lacked the correct modem for the extreme broadband. Guess he never looked at the work order sheet. So the tech had to call around in order to find the modem I needed. So the tech had to leave to meet another tech to get a modem off him. Once he got back he brought a SB6580 cable modem.
Since I all ready own a E3000 wireless router I want to use. I asked him to place the SB6580 in bridge mode. So I could use my wireless router like I wanted too. It took the tech like 3 phone calls to figure out the modem. Overall took the tech all most 30 mins to set the SB6580 in bridge mode.
Once it was all done and working. The speed is very sweet and I love it.
Small Note: I think tech's needs more training on Extreme & Wideband.
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updated 2.1 years ago