 Review by Yuengling 
UPDATED: 100 days ago
member for 5.4 years, 517 visits, last login: 29 days ago
 Sharon,Mercer,PA
 $38 per month (12 month contract)
 about 7 days
 "Package deal includes; RoadRunner high speed, digital phone service, and digital cable. $99 a month for all 3"
 "None really, at least right now."
 "Good deal, fast reliable connection for a reasonable price."
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Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
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I had Verizon DSL 3000/768 service. The speeds became unreliable and towards to end downright slow. Made switch to RoadRunner, getting 7000/512 package for less than Verizon's 3000/768. It costs me $99 a month but that includes Digital Cable and Digital Phone Service. 7 days from order to install. One complaint was the install, the installer left me without a working internet connection. He could not figure out why it would not work. I called Tech support and they sent another tech out the next day and he fixed it immediately. It was DHCP, my network connection was set up to have a static IP but the cable will not work like that. Only complaint is that the tech should have known that, should not have left me without a working connection. Supplied Webstar modem and ethernet cable. So far, no complaints.
UPDATE: I was recently offered a FREE Upgrade to RoadRunner Turbo. The cost, and additional $4.99 a month for the first 12 months, after that it will cost an additional $7 per month. The Upgrade is for 15000/768, double the download speed for $5 a month isn't a bad deal, even at $7 after the 12 months is up is a good deal. The upgrade took about 24 hours and a reboot of the modem and computer. Pretty consistent speeds from close speed test servers, getting about 14Mb of the 165Mb advertised. Distance servers get me varying results anywhere from 8Mb to 13Mb. All in all I am happy with Roadrunner service, have had no problems that required Tech Support except an email question. Only complaint about Tech Support is that it takes FOREVER to get someone on the phone. My hold time was 45 minutes. Thankfully I haven't had to call them other than that one time.
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