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Six Month Rating

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Review by Cool Dude See Profile

  • Location: Erie,Erie,PA
  • Cost: $49 per month
Good "service has been better"
Bad "dealing with a disconnecting problem lately tech has been here and replaced modem/router but still no help"
Overall "Overall its been pretty good, even the phone tech has been better"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings below consensus)

Service has been better overall and even tech service on the phone has been much improved. Tech that come to the house however has not been good for me, some dont seem to know much about the service and the ones that do either dont really care enough or according to the support office forget to do certain things when replacing modems or routers that need to be done before leaving the residence in order to insure the equipment is working.

member for 13.9 years, 4128 visits, last login: 14 days ago
updated 1.3 years ago