Review of RoadRunner Cable

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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

$63 per month avg ($22 to $187)

Speed test results

3 year trend

Review by Diaboyos

UPDATED: 130 days ago
member for 2.2 years, 438 visits, last login: 4 days ago

Shreveport,Caddo,LA

$50 per month

about 4 days

"Stable and Reliable"

"Not the fastest speeds"

"Good choice to use"

Pre Sales information:

Install Co-ordination:

Connection Reliability:

Tech Support:

Services:

Value for money:

(ratings above consensus)

My Other Reviews·AT&T Southeast
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Chris 313
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What did you have speed wise?

I'm also in a ex TWC area that's now Comcast and wondering what speed you get since you say it's not the fastest. RR had 5/384 while Comcast had 6/384. I upgraded for the 10 dollars more (52.95) And get 8/768 with powerboosts of 32,000/2000. Take that vs RRs 8/512 for 69.95 a month with no speed boost. I think Comcast is the better deal.

Do you have Comcast TV too? What about the phone service.

permalink · 2007-09-01 01:46:13 ·

Diaboyos

join:2007-08-21
Shreveport, LA
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·AT&T Southeast

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1 edit

Re: What did you have speed wise?

RR here in Shreveport only had the 6/512 option. When Comcast took over they offered a tier-2 8/768 option which I have. That's why I commented that RR didn't offer the fastest speeds.
However, RR's tech support and service blows Comcast out of the water.
As well, Comcast is now actively employing caps, throttles, and complete reset packets which RR never did to me. So even though Comcast offers higher speeds I still achieved higher speeds with RR.
God how I wish RR was still here...

I just have the basic 13 channel TV with Comcast and no phone service. I will be dropping Comcast in favor of DSL soon.

permalink · 2007-09-01 20:30:48 · Print ·

Chris 313 Come get some Premium join:2004-07-18 Houma, LA clubs:	Re: What did you have speed wise? Damn, you're lucky,
	permalink · 2007-09-01 23:02:00 ·

Diaboyos join:2007-08-21 Shreveport, LA clubs:	Re: What did you have speed wise? You have no other broadband options down there in Houma?
	permalink · 2007-09-01 23:07:29 ·

Chris 313 Come get some Premium join:2004-07-18 Houma, LA clubs:	Re: What did you have speed wise? No, I can either choose between AT&T for DSL or Comcast for cable internet. Charter is also here, but not in my side of town, is too expensive and way too slow. (3/256 vs my 8/768) The rest is in my reply above.
	permalink · 2007-09-01 23:15:22 ·

Diaboyos

join:2007-08-21
Shreveport, LA
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·AT&T Southeast

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·Comcast

1 edit

Re: What did you have speed wise?

See I am a photographer and use (used) BitTorrent to help distribute my work to cushion some of the bandwidth required by letting other peers assume some of it and now I am unable to because Comcast is blocking uploads.
The reset packets I was talking about is what Comcast is doing. They are sending out spoofed, fake packets of information over BitTorrent which causes all of the peers to break their connection with you. This is how they are preventing the uploading of data. There may be hundreds of peers but none will connect to you.
It is my opinion that once I pay Comcast to use their bandwidth they should have no right to tell me where I can or cannot upload legal data.
The only other choice here is AT&T. I know people here that use them and right now they aren't blocking BitTorrent the way Comcast is. The speeds will be slower but considering my up speed on BT is 0kbps even 512 will be nice.
I don't have Skype. I've heard of it but not sure what it is. Is that a VoIP program?

permalink · 2007-09-02 00:13:05 · Print ·

Chris 313
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Re: What did you have speed wise?

Yes, I've heard of people doing exactly what you did to get your work exposed. Nice! As for not being able to use BT to upload, I suggest looking into some of the workarounds for this, one of them might work for you. Good luck ^_^

I also agree with you that I should be able to have and use my connection with unfettered access. Especially if it is actually use BT for legal purposes. But that's another debate right there.

I don't like AT&T from what I've heard, they've been filtering traffic to outside sources sans warant (NSA, etc.) and that rubs me the wrong way.

If you do go with them, I wish you much luck. And look forward to reading your review. How'd you like mine?

This is what Skype is: »en.wikipedia.org/wiki/Skype

Where you can download the latest version: »www.skype.com/download/skype/win···ing.html (That is if you use XP or Vista. Basically if you use Windows)

I look forward to hearing your reply.

permalink · 2007-09-02 00:37:27 · Print ·

Diaboyos

join:2007-08-21
Shreveport, LA
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Re: What did you have speed wise?

I've tried the workarounds listed here and none work for me. The VPN/SSH I could never get going though because I have limited experience with them and could receive no guidance.

Definitely should not be prohibited from sharing completely legal files that I own. I can't believe someone hasn't sued Comcast yet. If I was rich I would open a Class-Action suit for all legal BT users. To completely block the entire protocol when there are legal and legitimate uses is outrageous.

Yeah I read about the AT&T privacy case on the EFF site. That and the fact that AT&T is gonna be the first ISP in the U.S. to voluntarily implement anti-piracy measures (story here somewhere) doesn't bode well. But between Comcast and them what choice do I have? At least AT&T still allows people to connect.

So Skype looks like a VoIP/IM mix. I assume it's free for computer to computer calls? What's the file transfer size limitation?

permalink · 2007-09-02 03:17:43 · Print ·

Chris 313
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Re: What did you have speed wise?

Well, at least you tried. Maybe in the near future BT developers will find a way to knock sandvine. I'm in the same boat as well. Little to no experience and very few places to turn for help.

I agree with you on not being prohibited from sharing legal stuff. As for Comcast being sued, I think they're protected cause of the way their TOS is worded. But you're right, to block the whole thing is nuts. But then again, how can you tell legit from not?

AT&T except for their VOIP service (which I use) blows in my opinion. If you choose them, I wish you much luck. But what'll happen when they start blocking too?

Yes, Skype is free to computer to Computer and you can send any size file. (Don't know how fast it'll be though.)

Are you looking to talk to me on Skype?

permalink · 2007-09-02 03:30:51 · Print ·

Diaboyos

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Re: What did you have speed wise?

The creators of two major BT clients (I'll spare their names) have informed me they have their top engineers looking for a way around the problem. Hopefully there will be an update soon with a workaround.

As far as telling legit from not they really don't have to. There is protection for an ISP from what it's customers use their bandwidth for so they're safe from prosecution. So they really have no need to be getting involved except that the **AA's and other major companies are paying them large sums of money to do it.
They claim it's to prevent bandwidth hogs but that's a crock. Comcast profited around 2.5 Billion last year alone I read here so they could afford to open the pipes if they wanted. But this isn't about bandwidth it's about corporate influence and greed. Whoever has the money sways the opinion in their favor.
If it was truly about bandwidth they would only need to target those using an excessive amount. Not cripple the entire BT network with their gestapo methods.

Skype sounds cool but I don't have a working mic right now lol!

permalink · 2007-09-02 03:46:49 · Print ·

Chris 313
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Re: What did you have speed wise?

said by Diaboyos

:

The creators of two major BT clients (I'll spare their names) have informed me they have their top engineers looking for a way around the problem. Hopefully there will be an update soon with a workaround.

As far as telling legit from not they really don't have to. There is protection for an ISP from what it's customers use their bandwidth for so they're safe from prosecution. So they really have no need to be getting involved except that the **AA's and other major companies are paying them large sums of money to do it.
They claim it's to prevent bandwidth hogs but that's a crock. Comcast profited around 2.5 Billion last year alone I read here so they could afford to open the pipes if they wanted. But this isn't about bandwidth it's about corporate influence and greed. Whoever has the money sways the opinion in their favor.
If it was truly about bandwidth they would only need to target those using an excessive amount. Not cripple the entire BT network with their gestapo methods.

Skype sounds cool but I don't have a working mic right now lol!

I'm very glad to hear there is going to be an update to get around this problem, for people who use BT, I'm sure this irritated a lot of people, myself included, even though I don't use BT often.

The RIAA could crush the filesharing they are so afraid of, by offering a reasonably priced alternative that gives the people the goodies they get when doing it for free. (and illegally)

The thing he gets me the most about paid services is that they don't have enough choice. CDs and things that have been out for years aren't in the catalog, when they should be. That's one thing that makes me be tempted to go back to the free filesharing services.

I also agree with you that Comcast has made quite a bit of money and with the introduction of power boost, shows the potential for 30/2 speeds right now, easily. Why don't they do this? It's just so pathetic.

Your topic reminds me of an old saying, "He who has the gold makes the rules." Wanna bet Comcast is heavily politically influenced?

As for Skype, I used to have that same problem, broken mic jacks. They still it and fix my computer right. My front jacks still aren't working. Got to go back and do the whole thing again at Best Buy. (That's a mistake I'll never make again. Their so-called "geek squad" couldn't find their head in their ass)

Still, I look forward to talking to you when you get a working mic.

permalink · 2007-09-03 01:09:03 · Print ·

Diaboyos join:2007-08-21 Shreveport, LA clubs: ·AT&T Southeast ·RoadRunner Cable ·Comcast	Re: What did you have speed wise? I wouldn't let Best Buy touch my computer. You should do it yourself. What kind of computer is it? I build and repair them on the side. Spent a few years at Gateway as a Technical Engineer then said screw it and started my own small practice. It's hilarious what they charge for the simplest job. Like over $100 to put in a stick of RAM or new hard drive lmao.
	permalink · 2007-09-03 01:38:58 ·

Chris 313
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Re: What did you have speed wise?

That's funny you should mention that. I bought my computer at BB and why I brought it to them is because it's warrantied through them. Plus, I have no idea what to do to fix it myself or even if I could. As for what type of computer it is, it's a desktop and a Gateway, how ironic, eh?

What's your small practice, computer repair?

Yes, indeed, they charge nut prices to do small things. I'll definitely be shopping around for other options when I get my next units.

Since you were a Gateway tech, we could have some very interesting conversations about what I've gone through with this thing. Good thing it was all warrantied work, eh?

Since you do computer work on the side, what do you charge for things?

Look forward to hearing from you.

permalink · 2007-09-03 04:24:55 · Print ·

Diaboyos

join:2007-08-21
Shreveport, LA
clubs:

·AT&T Southeast

·RoadRunner Cable

·Comcast

Re: What did you have speed wise?

Let's see it's been a couple of years but if I remember correctly since you bought it at BB and they warrantied it not Gateway, then the phone tech support is also BB and not Gateway correct?

Yeah I own Byte Size Solutions. I do computer design, implementation and repair services for personal computers and small businesses.

What is actually wrong with your computer specifically?

One thing, while I'm thinking of it, that may interest you. This may not affect you since BB is handling your support and not Gateway but for future reference.
All replaced (RPL) parts Gateway uses are refurbished parts unless you specifically tell them you want your replacement part to be a brand new part. They WILL NOT ask you your preference they will simply use a refurbished part and you will never know it. It's the same for E-Machines which is Gateway owned. But if you tell them you want the RPL to be a brand new part they will give you a new part. They might deny all RPL parts are refurbished or tell you all RPL parts are brand new but they are lying if they do. They save money that way. Of course, if they still do not give you a new part you won't know it but they are supposed to if you ask for one. I never told you this lol.
But I can't vouch for how BB does things.

permalink · 2007-09-03 16:43:20 · Print ·

Chris 313
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Damn, you're lucky, I was stuck at 5/384 or 8/512 for almost 70 bucks! If you check out my previous RR review, performance degraded for me and why pay 70 bucks for a service when you only get half of it? (I later found out it was equipment on my end limiting the connection) And I went back to 5/384 until Comcast took over. Got bumped to 6/384 and lusted after the 8/768 tier, which I have now and get the full 8.80 plus Powerboost. I will be getting the 16/2 Blast! tier soon too.

I'm well aware of the caps, I do under 100GB a month to 100 and I've not had a problem. I rarely use BT so nothing to worry there and I've not experienced any reset packets. What are you talking about?

While I wish RR was still here for a few things, Comcast is gonna be here for the next 15 years so I'm learning all I can to fight them when problems crop up.

I too have the TV, 75 channels worth and it leaves something to be desired where PQ comes in. (I think it's my TV,but I'm not sure yet)

What DSL provider are you going with? AT&T? I'm stuck with Comcast as I refuse to deal with Bellsouth (now AT&T) due to some bad experiences a few years back and various throttling techniques that rub be the wrong way.

Further, I couldn't let AT&T in here if I wanted to. When my home was remodeled, the cable and phone wires went with it, and I only redid the cable lines since I have VOIP for my phone service.

I look forward to hearing more from you.

Do you have Skype or something so we can talk more?

permalink · 2007-09-01 23:13:34 · Print ·

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