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Member review of RoadRunner Cable


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$63 per month avg ($22 to $187)

Speed test results 3 year trend
Review by ksw_92 See Profile
UPDATED: 1.8 years ago
member for 8.5 years, 2507 visits, last login: 1 days ago


Whittier,Los Angeles,CA
$100 per month
about 8 days
"Decent bundle; good AV included"
"You have to buy into the triple-play to get good rates"
"Cable ain't telco but it is getting better..."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·Verizon FIOS
    ·Verizon Online DSL
    This is Time-Warner's "All the Best" package (TV - 1 HD-DVR and 1 "digital" box; 6M/512k Roadrunner and 1 phone line). I ordered on 12/20 and had TV and internet access set up the following week. The installers were typical: a pair of boyz from the hood in a clapped out pickup that knew how to plug in boxes and terminate cable but little else. If I didn't know how this stuff works then I would not have service to this day. I suspect a lot of truck rolls are caused by these casual sub-contractors...

    Anyway, I had to call to get my modem registered and again to get my HD DVR registered (it talks via DOCSIS). Everything been working well for the past few days now in spite of a low signal condition caused by what looks like a bad feeder cable to my house. We'll see how TW handles that replacement. For now I put a two-way amp at the POE and it seems to be stable.

    I'm still waiting for the phone service to be installed. I'll update this review after that happens.

    UPDATE 1/11/08: Techs came by and replaced the RCA modem with an Arris TM502 gateway for VoIP and general IP. In 10 minutes I had phone service. Voice quality is very good. My drop has been replaced and I don't have the amp in-line anymore.



    Followup comments:
    view 1 comment
    irsean

    join:2001-05-10
    Redlands, CA

    ewww

    Ewww..VoIP.
    permalink · 2008-01-11 19:37:30 · Reply to this
    Forums » comments on review of RoadRunner Cable

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