Review by boombie
Good "good speed better than I could get with dsl"
- Location: Milwaukee,Milwaukee,WI
- Cost: $50 per month
- Install: about 3 days
Bad "pricy compared to dsl"
Overall "Good service"
|Pre Sales information:|
Value for money:
(ratings above consensus)
Recently contacted support through the direct forum about a small speed issue (wrong profile) and installing my purchased modem. (to avoid the new fee) My issues were taken care of promptly and without picking up the phone. Thanks again twcableRyan and twcableJim.
Bus class offered as a perk through work, had att dsl 1.5 384 on a marginal line so cancelled and went with rr. 8000 down 1000 up consistant speeds First modem I got sucked, sb4100 constant reboots
even on a clean line replaced with sb5101 no problems. alternate tech support number. When I called with the constant reboots the agent said bad modem. I disconnected it went to work, after work went to a local office to get the modem replaced, got home there was a time warner truck there. said my modem went completely out and he was there to replace it
Talk about service.
Upload speed increased to 1500. No other changes.Extremely stable
member for 13.2 years, 3967 visits, last login: a few hours ago
updated 1.2 years ago