Review by xxTRAGEDYxx 
Posted: 167 days ago
member for 211 days, 105 visits, last login: a few hours ago
 Kannapolis,Cabarrus,NC
 Contract price not specified.
 about 5 days
 "90% up-time on internet & VOIP"
 "Price of service, LOW speeds, questionable tech support"
 "Slow, Expensive but Reliable service"
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Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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We have the turbo package( 8-512) for $49.99 a month. We've been checking on DSL but we live a good distance from the CO, it's hard to get decent speeds except through business accounts. We were given an Arris TM502G model modem.
My wife needs a static IP so that she may work at home. We contacted TWC about just that, a ststic IP. The rep told her that TWC offered a static with residential service(yeah right). Of course, I knew better as I've had RR for years. We then contacted Business Class, and were told we'd have to wait a minimum of 46 days. Not to mention the price is outrages for data & phone. Especially, since the speeds offered, residential & business are quite less than desirable!! However, I can't complain about the reliability of the service considering we've had RR for 5 years with a total up-time around 90%......I just wish they'd get with the program and bump up their offered speeds!!
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