 Review by hawk82 
Posted: 1.1 years ago
member for 8.5 years, 2390 visits, last login: a few hours ago
 Oakland,Kennebec,ME
 Business customer
 $84 per month
 about 3 days
 "Lots of bandwidth, little port filtering from what I can tell"
 "Vonage doesn't sound as good as it was when I was with VZ Business DSL."
 "Haven't made up my mind yet."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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Was with VZ Business DSL. While it worked well, I was out too far from the CO to get the full connection. I need more bandwidth for two VoIP lines, plus downloads and patches for customer's computers, VPNs, remote troubleshooting, etc.
Called on a Tuesday I believe. Spoke with a sales rep who seemed pretty good. He forgo the normal Site Survey. I only have two business computers so I gave him that information. I fit under the Business Lite service. He arranged an install a few days later.
TWC Installer came out around 9am. He had an attitude. I explained to the installer that I had already ran a new RG-11 run through underground conduit and all I needed was to have him hook the line up the pole at an available tap and two end connectors put on the wire. He wasn't too happy about climbing the pole, but got the work done quickly in about 20mins. I had explained to the sales rep that I would run this cable, thus making this install real easy on the tech. I guess the sales person didn't pass this information onto the installers ticket.
Up and running. Seems to be good. My vonage line doesn't sound all that great. Sounded better on the VZ line actually.
Will update this at a later point.
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