Review by xQim  - Location: Standish,Cumberland,ME
- Cost: $54 per month
- Install: about 60 days
Good "Get Advertised Speed"
Bad "None"
Overall "Get what you pay for"
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Install Co-ordination:
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Tech Support:
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(ratings above consensus)
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*Update*
Upgraded to wideband. When the cable installer came over he cut my telephone wires which disconnected my DSL. Not only that, but I had three cable modems where the connected one was. The guy stole 2 of my modems (a Cisco & Scientific Atlantic) and then plugged my own modem in and charged me a rental fee. WTF? I see it as Time Warner owes me $99.00 per stolen modem and the rental fee removed. Terrible installation. Give me my $200 dollars Time Warner. I never bothered to get my modems back as they say they didn't take them. The rental fee was removed though.
*Update 09/05/2013*
I had to change ISPs to Fairpoint for a bit, but then I switched back to Time Warner as the price of Fairpoint is more expensive than Turbo. I did a self install with my own modem to avoid a rental fee and so far I cannot complain. My latency went down 20ms+ and my speeds went up to 20Mbps/2.10Mbps (41ms), far beyond the 7Mbps/1Mbps (65ms) I was recieving from Fairpoint. All and all I'm glad I made the switch. I don't know how Fairpoint competes with Time Warner since the speeds are no where close to the same and the price for DSL is higher. I guess if Fairpoint is your only option then go for it, but if Time Warner is around I would not hesitate to select them first. And yes, you can use your own Scientific Alantic Modem since that's what I'm doing. I plan to buy a Motorola SB6141 DOCSIS 3.0 Cable Modem soon and upgrade to wideband extreme. Yes they let you use your own DOCSIS 3.0 modem, or at least where I live they do. I'll let you know the results.
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member for 10 years, 204 visits, last login: 7 days ago
updated 30 days ago
Comments:
 | | your $200 you wont ever see it unless you can prove the installer took 2 modems of yours. i.e. video of him taking them.
this if you ever even had 2 modems extra and are not just trying to bad mouth twc.
its your word against their's and w/o any proof you wont get $200. | |
|  | Reviews:
 ·Fairpoint Commun..
 ·Time Warner Cable
| Re: your $200 I'm not bad mouthing TWC for the sake of it. I have three witnesses that saw them there and they were mysteriously gone after he finished. Also, Fairpoint had to come out to my house and install a new telephone box because the TWC employee destroyed the box. For what reason? Why would a cable company need to do anything with the telephone box? Umm gee, too stop the competition. So it is actually four individuals against one. | |
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| | SA I wasn't there to see what happened, but since when are you able to purchase an SA modem and use it on the TWC Network. Those modems are generally LEASED and are not for sale. | |
| | | | Re: SA Out of curiosity I did a search and SA modems are for sale all over the Internet so they are not only "for lease" | |
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