Review by jduffy 
Posted: 253 days ago
member for 3.2 years, 302 visits, last login: 38 days ago
 Cincinnati,Hamilton,OH
 $60 per month (12 month contract)
 about 7 days
 "Road Runner Business Class, Excellent Support, Great Speed"
 "Price is High, not being able to run a home web server on consumer side forces you to business class"
 "Great Service, High Price"
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(ratings match consensus)
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I had been using Cincinnati Bell Zoomtown. But being a ham radio operator forced me to go to Road Runner. You see the bell system uses unshielded twin pair wires which tends to act as an antenna when I was transmitting with the radio. The interference would knock the Zoomtown DSL off and lose it's link. Since I run a home web server, it's not good to have the DSL connection off-line.
So I order Road Runner to give it a try. The shielded cable does not pick up the radio transmissions so it is compatible with my hobby. The only problem is that RR consumer does not allow you to run a home server, and they block some ports, which kind of forces you to go with business class.
Business class service is great. Once I came down in the morning and found that RR was off-line and the "modem" no longer syncing. I called TW business class service at 7:00 am and someone was at my house by 8:10 am. They did a temporary fix to get it up, but said the cable to the house needed to be replaced which they did two weeks later with a heavier cable with less resistance for the length of run to the house which they said was the problem.
Speed is great, business support is great, but at $60 a month, it is a bit high in price and they don't bundle the business class service with any consumer products.
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