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Time Warner Cable page on DSLReports
Six Month Rating

bullet 3104 reviews (1816 good) (634 bad)
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Review by djm61 See Profile

  • Location: Simi Valley,Ventura,CA
  • Cost: $65 per month (month by month)
Good "Went with the 50/5 and was immediately upgraded to 100/5"
Bad "Tech support marginal, customer service less than marginal"
Overall "Fastest available HSI in Simi Valley, few outages, overall good connection"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings match consensus)

I have had TW since they took over the Adelphia franchise here. (and Adelphia before that). I have always had the top tier of what they offer. I switched to Earthlink Cable, delivered by TW, to get a price break a year ago. I just switched back to take advantage of the Docsis 3 speeds. I bought an SB 6121 modem to use with Docsis 3 as I have always had my own modem even with Adelphia. The 6121 was nothing but trouble and I returned it for the SB 6141. The 6121 provisioned at 50mbps and when I hooked up the 6141 it provisioned at 100 and has been rock solid. 8 downstream channels and surfing the good life with TW.

member for 13.2 years, 5820 visits, last login: 5 days ago
updated 169 days ago