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Review of RoadRunner Cable (cable)


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Six Month Rating

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3024 reviews (1800 good) (597 bad)
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Review by CptGemini See Profile
member for 8.4 years, 1114 visits, last login: 262 days ago
updated 1.3 years ago

  • Corpus Christi,Nueces,TX
  • $163 per month
  • "Excelent service"
  • "Tech support can be awful in some cases"
  • "In my area its great overall aside from the tv service"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

Update (1/15/12): Things are still great. No downtime to speak of at all. Got the ubee DVW3201B DOCSIS 3 eMTA and its working wonderful (in bridge mode). Still no official docsis 3 speeds yet though but current speeds are still top notch!

Update (9/30/11): Thought I would update my review since the system on the website asked me to and I needed to anyway. Speeds have been great since about the middle of april earlier this year. For around the last month my single downstream channel changes randomly sometimes as well as the single upstream channel which I assume is putting me on the one with the least activity. As a result of that my speeds have been top notch above and beyond what I have experienced earlier this year.

Update (3/27/11): As of the last 2 and a half weeks there has been nasty capacity issues quite often and at most hours of the day except late at night after 2am. I am hoping that something will be done soon because its driving me crazy when I am trying to play online games. With the release of docsis 3 just around the corner for us I hope that will all go away.

Update (11/8/2010): Still going strong and no issues at all.

Original:

Bottom line is that TWC Road Runner down here in corpus christi is great overall. I am on a good node that isn't oversubscribed like ive seen around before. I have been subscribed to Road Runner here since 2002 when it was barely faster than DSL at 2mbits and its been great since.

Almost no outages since then. There has been a couple of major outtages over the years and there was a node split a few years ago when the node I am on was overloaded at one point but overall great speed, almost always getting above 20mbits with speedboost, I am currently provisioned at 15/2 as they have done some speed upgrades here a bit over a month ago.

The $140 per month service charge I mention is for roughly all the services they offer. We have 2 HD DVRs as well.

Comments:

DataRiker
Premium
join:2002-05-19
00000

Same here

My service suffers from capacity issues as well. My connection degrades to 56K performance around 6-7 pm every night.

CptGemini
Inside your computer
Premium
join:2004-11-29
Corpus Christi, TX
kudos:6

Re: Same here

I used to be able to get power boost on the turbo tier at all hours of the day up till about 2 months ago then that slowly stopped. Now that I am on extreme 20/2 capacity seems to be even worse.

DataRiker
Premium
join:2002-05-19
00000

Re: Same here

Does it get so bad that you have to reload simple web pages? I'm getting time out's from this service. After 8 or 9 pm or so its lightning fast.

CptGemini
Inside your computer
Premium
join:2004-11-29
Corpus Christi, TX
kudos:6

Re: Same here

Not really no that I dont usually have any problems with. Pings are relatively fine but bandwidth isnt. As of right now its about 8mbps to 13mbps which is good. At its worst it will dip to 4 and 5 mbps when I should be seeing closer to 20 mbps.

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