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Six Month Rating

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Review by Defiance82 See Profile

  • Location: Burlington,Racine,WI
  • Cost: $125 per month
  • Install: about 7 days
Good "Connection Quality and Reliability"
Bad "Nothing Yet"
Overall "Great for the price and great reliability"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings above consensus)

When I moved to Rochester, WI I placed a new order for Cable TV with a DVR and Cable Internet 15/1 with Turbo. The connection has been rock solid and I have no complaints about it at all. I had my own cable modem so everything went great

Update 3/09/2013

I moved back to Burlington, WI and placed a new order for 50/5mbps internet and Cable TV. My install was done on the same day I moved in. At this time I had purchased a Tivo XL4 Premiere box. The internet is really fast but not as fast as my 105/20mbps Comcast which I had for 9 months prior. I have issues with the Tivo not recording suggestions but this is an error with the TWC SDV boxes. Overall I'm pretty satisfied.

Update 5/08/2013

Everything is running smoothly. I'm close to getting my rebate. I think I have another month left to wait. The internet has been solid and no disconnects. The cable TV has been great as well. All and all I'm still satisfied.

member for 12.2 years, 3730 visits, last login: 3 days ago
updated 1.1 years ago


I am Done


Frustrated with loose connection

I moved to Cleveland OH from VA and the only available internet/ cable service for the apartment complex was Time Warner Cable. So I ordered one. and ever since my internet connection was horrid.. exactly around 10:30 11:00am the Modem goes offline.. After numerous calls and 3 home visit the last guy detected it as a bad cable to my entry point..
Now I am given a discount after my calls to them.. although I had almost NO connection for 2 months ( Sporadic) I am offered only a week and 3 days when they didnt have someone to send to my home.. On top of that they never sent me a bill and now collection calls are calling...
I am tired and frustrated fighting with them..I work from home and internet connection is my bread and butter I had to go to ppls home and library to work these past two months almost every day but these ppl are master cons..