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Review of RoadRunner Cable (cable)


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Six Month Rating

Reviews:
3021 reviews (1800 good) (595 bad)
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Review by JeffMD See Profile
member for 10.6 years, 251 visits, last login: a few hours ago
updated 2 years ago

  • Edgewater,Volusia,FL
  • $110 per month
  • (month by month)
  • "Use good hardware and no issues with replacements if needed"
  • "outages and performance drops, no way to tell if known system problem"
  • "The only reason I am still with them, is because no other broadband ISP runs to my house."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

I have used roadrunner since it was first in beta. Back in the day it was pretty good, and they had a nice system status website that would detail tickets and planned outages. Fast forward to today, no more system status page and I had an unstable connection to warcraft for a whole season, probably to a whole bunch of system upgrades. Call outs to my house yielded no answers but I had proof on my cable modems log file that it was losing signal multiple times a day.



Comments:

CptGemini
Inside your computer
Premium
join:2004-11-29
Corpus Christi, TX
kudos:6

Status page

The network status page still exists....

»help.rr.com/HMSLogic/network_status.aspx

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