| Review by SanAntonioTx |
member for 4.8 years, 125 visits, last login: 9 days ago
updated 23 days ago
- San Antonio,Bexar,TX
- $172 per month
- about 2 days
- "A good service"
- "Timewarnercable doesn't care about speed increases"
- "Good for ping and high speed bad for wanting to get with the times"
|Pre Sales information:|
Value for money:
(ratings match consensus)
The good thing about Roadrunner which im going to call it no madder what is that its a very stable 50mb internet connection there is really nothing to say bad about it since everything switched to DOCSIS 3.0 Technical support is awesome and the people at my local call centers are awesome. i will complain if i have a problem though.
they are great at tech support dedicated drop and everything
the downside is the monopoly of the prices of the internet Google fiber is 70 bucks Google fiber and Tv with some good HD programming 150 thats awesome. just don't understand why TWC can't get with 2013 and upgrade everyone to 100mbps for 70 bucks or even 90 bucks. japan 30 bucks for 100/100 sweeden 29.99 for a 100mb wireless unlimited data plan with their LTE advanced
but yes i love TWC and thats why i complain.
heres a speedtest
Keep on calling until problem is resolved I would keep on calling them until they either send a truck roll or modem replacement and tell them you pay for 50MB service and you are not getting it. You may have to troubleshoot at first but at least they have to fix it.
If i were you I'd post in the Road Runner Direct forum the dudes there are very good at working through issues.
·Time Warner Cable
are you sure? One thing everybody has to keep in mind when talking about DL rates is that no matter what your ISP's rated speed for your service package is, you will still only be able to DL as fast as the server that your connected to can send you the the info you're Down loading. MANY factors determine true internet speed and a lot of them are not under the control of your ISP.
In my area, RR Turbo is the fastest they offer. DOCSIS 3 will not be fully ready for another month. I have RR Standard and always get a test speed of 12+ mbps DL and around .90 up. Yet when I D/L my max speed can be anywhere from 34KBps to 4mbps. So at least in my case, I get better than promised DL rates and still never get even RR STD speed during most Down Loads.
Most of us already know this but tend to forget. Just something to think about.
Have you tried bridge mode? I'm not sure what modem you are using but many of us have found issues with the ubee router. If you turn the router off by enabling bridge mode it works like a charm.
Re: Have you tried bridge mode? yes