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Time Warner Cable page on DSLReports
Six Month Rating

Reviews:
bullet 3121 reviews (1820 good) (639 bad)
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Review by artesian79 See Profile

  • Location: West Chester,Butler,OH
  • Cost Contract price not specified.
Good "When it is working it works VERY well."
Bad "If you have trouble it is hard getting to someone who know what he/she is doing."
Overall "When it is working it works well; otherwise it's painful."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

I had Fusenet (DSL) before but it was too slow.

PKG Pricing: Digital Cable + High Speed Internet $121 / mo + $10 / mo for RR Turbo Charged.

The modems used are either Toshiba or Cisco. I currently have Cicso.

I've been having intermittent outages for over a month and even after 4 at house visits (1 by 2 "Customer Advocate Techs) I still cannot count on my connection. I could not work from home due this. Even with the "CAT"'s involved I do not get timely updates or communication from them on this problem.

member for 13.1 years, 567 visits, last login: 90 days ago
updated 3 years ago

Comments: