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Time Warner Cable page on DSLReports
Six Month Rating

bullet 3144 reviews (1826 good) (648 bad)
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Review by (hidden by request)

  • Location: Buffalo,Erie,NY
  • Cost: $60 per month
Good "none"
Bad "Price Gouging, poor speeds, oversubscribed."
Overall "Go somewhere else if you can."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings below consensus)

Roadrunner raises prices monthly, while decreasing services and speeds.

They are so horribly oversubscribed, gaming is impossible from 5PM to 11PM as all the Netflix customers have the pipes clogged.

Speeds inside their system are fine, and as advertised or better, showing the system itself has the internal capacity to provide decent speed. However these cheap bastards have poor connectivity to the real world Internet, where the real measure of thruput becomes the issue. Its because they're cheap and do nothing but line their pockets at customer expense without upgrading their peering capacity (that costs them money).

I'd switch to anything IF it were available, but its not, they have a monopoly in the Buffalo area. I dont even consider VerSleazon's DSL an option, as there's no one there who speaks english, they're dumb as rocks, and even after two years, they couldn't get an email account working after 20 calls.

But this is about the RR thieves, bait and switch, and plain POOR service. Don't buy any higher tier plans, their business class gets worse connections than consumer, because they're spying on all your traffic.

They're the only monopoly game in town and pay off Albany regulators to stay that way.

(review was emailed from domain
lodged 3.1 years ago