Review by Fast Turtle
Good "Triple Play Package - Improved Speeds"
- Location: Twentynine Palms,San Bernardino,CA
- Cost: $150 per month (24 month contract)
Bad "Contract Expired - Price Jumped $10 a month and goes up 2-3 a month"
Value for money:
(ratings below consensus)
The flash test to L.A. crashed over 5Mb (looks to be a flash issue 11.2-r202)
Supposed to have 10Mb speeds and have been notified that by mid year, we'll be bumped to 15Mb (June/July).
They have not permanently fixed the dropped connection issue - it's a bad cable that needs replacing and the only thing done was to replace a couple of splitters and install an amp. Part of the problem is line degradation (it's been up for over 10 years - decade) and needs to be replaced. Could also be a node issue as it's only the internet and voip that drops. TV stays up.
It's the voip drops that are of real concern as this is our primary phone line - Had switched to TWC Voip due to a bad landline (verizon did a temporary replacement after the line shorted out and called 911 while officer was there in response to earlier call). That was over 7 years ago and Verizon has never replaced the temp line with a buried one.
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updated 337 days ago