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Time Warner Cable page on DSLReports
Six Month Rating

bullet 3122 reviews (1820 good) (639 bad)
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Review by Nerve See Profile

  • Location: Raleigh,Wake,NC
  • Cost: $108 per month
Good "It's on and works 99% of the time"
Bad "It's a bit over priced in my opinion"
Overall "It OK, but there aren't a lot of options."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings match consensus)

Time Warner/Roadrunner works 99% of the time without issue. Every once in a while we have an outage with the television, but it never lasts too long... an hour max. Strangely, I can use the TWC app on my iPad and it works if there is an outage. I recently found out that they were double charging me on the modem fee. There was no issue getting them to credit the fee back, but it was a silly mistake. I also purchased my own Motorola SB6121 modem and that somehow increased my speed as it was hovering somewhere around 10/2 and now gets about 20/2. The old SB5100 was extremely outdated.

The only other option in this area is U-Verse. I don't care for the data caps that they are offering or the speed. I do love their TV services though.

Overall, TWC is the way to go for ME.

member for 4.9 years, 192 visits, last login: 44 days ago
lodged 1.8 years ago