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~~~ Update February 26, 2017 All promotional billing expired, what I thought was my discount for owning my modem wasn't. Spectrum apparently already quietly did away with owned modem discount telling me then it was the expiration of a promotion. Praying for rapid the arrival of a 5G option in Dallas. ~~~ Update February 2017 - post Charter/Spectrum Merger Download speeds see frequent drops, large scale total outages have increased drastically. Fees and taxes are now bundled and unexplained, increasing the bill. Customer tech support service is horrible, barely capable of speaking minimal English, certainly can't understand spoken English. Awaiting any viable option to jump ship. ~~~ Update March 2016 - Upgraded Modem to SB6183 »www.speedtest.net/my-res ··· 39650249 Discounts have expired except my $10 p/m discount for owning my modem and another $20 discount September 2015 - TWC MAXX finally reached north Dallas. My 30/5 bumped to 200/20 though my modem an SB6141 maxing out slightly over 100/10. ~~~ Update Moved 3 miles Dec 1, 2014 Retention offered me a faster level for less ~~~~~ Old review 20/2 It cost them no more to deliver higher speed. It's about profit they could NOT throttle speed down and deliver higher speed for the same cost or lower They just wouldn't make the profit. --- Update ---- I have since dropped TWC TV services lousy customer service, unreliable. Internet service billing errors. When I dropped the tv services my rate jacked up. Because some jerk customer service bundled me against my express insistence against bundling. I threatened to dump them and got it fixed. I have had to reboot (owned SB6141) modem a few times after service interruptions. Still calling CLEAR and paying the one month ETF glad to be rid of it! ---- Clear waived the ETF ONE MONTH to end of contract. Attachments: member for 19.9 years, 3042 visits, last login: 39 days ago updated 7 years ago
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