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Review of Verizon Online DSL (DSL)


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Six Month Rating

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4428 reviews (2175 good) (1228 bad)
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Review by James369 See Profile
member for 12 years, 4 visits, last login: 12 years ago
lodged 12 years ago

  • Philadelphia,Philadelphia,PA
  • $99 per month
  • (month by month)
Pre Sales information:
Install Co-ordination:
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Value for money:
(ratings below consensus)

James
BA InfoNoSpeed
Phila., PA

Well, I thought I'd be one of the lucky ones. Tech came out today to hook up my modem, install software and get me going.
WELL, 2 out of 3 ain't bad (I guess). NO CONNECTION.

My modem sync's just fine, quickly flashing ready light turns into solid green. But, while trying to connect so that I can establish an account, I get: "PORT DISCONNECTED BY REMOTE COMPUTER." The technician calls tech support, he waits 2 hours to connect, they go over the settings, he's told to connect using the BaNet icon. He gets: "ERROR 629: PORT DISCONNECTED BY REMOTE MACHINE" They give him a trouble ticket number, he's out, I'm crushed.

He gives me two rediculous possible reasons:

#1. Maybe my Linksys Etherfast 10/00 card isn't compatible and maybe I should be using a 3Com card.

#2. The routing settings at the CO may be configured improperly.

So, am I apart of the club now ?

Comments:

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