Review by njrichie 
UPDATED: 76 days ago
member for 7.2 years, 2004 visits, last login: a few hours ago
 Matawan,Monmouth,NJ
 $55 per month
 "OOL and Boost, continues to give great performance!"
 "None"
 "Great service! OOL since 2001"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
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It was an easy ride called the toll free number the day I got the letter from Cablevision. The rep was good and and asked the right questions. UPS delivered the Self- Install Kit in a few days. I purchased a nic card at CompUSA for less than what they were offering worked fine. Had to have a tech install another outlet on the second floor because of the computers location. Installer came and did a clean job running the wire and drilling through the outside wall. After he left was up and running in about 2-3 hours. I was too far from the CO to get DSL from Verizon and it seems that they really didnt care to give us BroadBand. Cable Modem is $99 and the service 29.95 a month which costs approx $5.00 more than what I was paying for an extra line and ISP for the dial-up. If you are handy you can install yourself. It would be better than waiting for someone to install your system for you. The speed have been a blazing 646-715 kbps.
UPDATE!
Ok...did the speed test from speedtest.net got the following values:
3260 down
887 up
65 X faster than 56K
downloaded test64 from the Opt ftp site...shows 560 kb/sec
CNET Speed meter reports 709.6 kbps
Did speed tweak...looks good RWIN increased
Have gotten better values with speedtest.net than trying to get to the dslreports server in NY when its up to run a test. The other values were from the West Coast server. The above speeds were blazing compared to 28.8 modem speeds that I was stuck with as my phone lines did not support 56K. Living close to the Matawan line we have been cursed with having our C.O. in Keyport which is outside the technical limit for DSL to Old Bridge. As I did look through the numbers others were getting I noticed my values were low. I have posted the new test values under the 07747 zip and they are more in-line with everyone else.
UPDATE!
Service is rock solid. Am now getting over 9MB down and 1MB up this happened when I changed the cable modem to a Moto SB5100. Price of course was increased to $ 44 per month with cable TV, $49 without. Speed is without a doubt one of the fastest in the country for a cable provider.
UPDATE!
Download speeds have been reduced now getting 6MB on a good day. Upload speed has not changed still just under 1 MB. Now OOL with OV have noticed no speed drop with OV. The issue of speed drops have been noted all over the system not only here. Other than speed drop, service is still solid and zippy. DSL not available here so have limited options for Broadband maybe one day FIOS.
UPDATE
Download speeds have improved back to 8MB to 9MB during the day. Upload speeds unchanged at 1MB. Now have Triple Play with all three services (OOL,OV,IO). Moved from DirecTV back to CV due to pricing and defective box from DirecTV. NO DSL here, now no POTS either.
UPDATE 8/30/07
Connection reliabilty has declined with modem rebooting and sudden loss of signal for the past two months. Tech support has been unable to fix the problem after two home service calls. My signal levels and wiring is fine but yet the signal goes down for no reason multiple times during the day. The Motorola modem being swapped for a Webstar has had no change, proving that the problem is an ongoing system issue. I cant make or receive calls during the morning hours as my OV gets disconnected!
Many people in the OOL forum are reporting the same issue, so it is a system wide problem. As you see from my above posts, I was a big fan of OOL, but no more.
Beware!
UPDATE 12/29/07
Connection reliability has improved after the problem was determined to be a voltage leak for the next door's neighbor's central a/c unit. The line from the post to the splitter was changed and the problems disappeared. I now have my rock solid connection back again. I have Boost and I am getting the 30 mbps down and 5 mbps up. Be aware that you need the right router to be able to pass these speeds if you have one. Not all routers support this fast pass through. Hooking up direct will not be a problem but have a firewall in place. I have raised my review as now the problems of the past summer was resolved. Make sure you get a good tech if you have a problem!
UPDATE 5/10/07
Great service continues, Boost is right on the money with 30 Mbps down and 5 Mbps up as advertized. Dont blame OOL for bad speeds if you have crappy cable wiring in your home.
Followup comments:  RKA
join:2003-06-30
Howell, NJ
edit:
December 3rd, @07:01PM
| wow.. well olf been bad for the last 2 years...but incredably they boost their cons back up to 10mb...i been testing 8mb plus nonstop for the last 24 hr..wut happend? | |
| 
MoeDumb
"America Si, Obama No."
Premium
join:2002-09-23
Bronx, NY | "Up and running in about 2-3 hours" Why so long? What actually do you have to do in the self-install?
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"tick...tick...tick..." »www.jtf.org/ | |
| njvictor
join:2007-08-13
Brick, NJ
 ·Cablevision
 ·Cingular Wireless
|  Cablevison outlook
 I have all three services installed almost 2yrs, and now - 40 Hi-Def channels included... when I sat back and thought about it, I have io Fam, with over 180 channels, I look forward to my News 12,, I can order movies as I need, I even get some for free,,, along with my high Speed internet,, which has been working quite well,, with an added firewall protection,, built in,, and the phone, with 40 calling features including free 411,,,,, plus 1 box, my bill has been the same since, even after my promotion had ended,,, I don't understand what people are complaining about, I get the same bill each month, unless I add something or remove it,, they call it partial month billing, ok, so what's so hard about that too understand..?? your paying for services that you have used at the time, and.....??? they have customer service open 7days a week 24hours a day..? where can you go for that..? allways someone to talk to..?
I have other friends who had jumped over to FIOS,, one mishap, they don't disclose in full detail is the taxes and surcharges on everything, the video,the internet and the phone,,, they tax you on all 3 services,( based on useage ), oh, and get this,, the Box, they mount on or inside - the house,, needs electric to run **,, it goes in to your electric,, and you have to pay taxes and surcharges on that to...? so over all wheres the savings there,,
Verizons customer services is allways on hold, never there after 6pm,, differn't stories each time..? when you ask about bill ..? after this mess, they switched back to Cablevision,, others who live in Comcast,areas, went back to them as well.... with those 2 companies, at least you know what your getting for your money... both cable companies your only charged taxes on their equiptment and video,,, why would anyone switch ...?? stay with what you have and work it out,, someone at either Cable company allways helpful or at least try...
who wants to sit around all day to have the phone company all day for an install.. ? then have to deal with the bill... Verizon also charges to take their equiptment back,,, ask about that price...."
( thanks kevin+Lisa for that info... ) | |
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BLUNTED 1
join:2003-11-13
Floral Park, NY | Re: Cablevison outlook After all the problems i have had the last year with OOL i am willing to take any chance with Verizon.
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Optimum Online sucks and always will ! ! | |
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