 Review by KCrimson 
UPDATED: 106 days ago
member for 8.7 years, 3775 visits, last login: a few hours ago
 Brooklyn,Kings,NY
 $45 per month (12 month contract)
 about 1 days
 "Very close to the full 15 mbit/sec"
 "News server is choked to 60 kb/sec X 2 simultaneous; DNS is spotty at best"
 "The Triple play is a deal you can't beat. Waiting for FIOS build-out."
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Install Co-ordination:
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(ratings match consensus)
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OptimumOnline still has the best speed available in this area, and the triple play price is excellent. Cablevision still doesn't know how to run a server, and they don't know how to relate to paying customers. Their inablity to properly notify customers of outages, past, present or future is a problem that they are aware of and seem either unwilling or incapable of correcting. Their nebulous capping algorhythm - installing an upstream bandwidth cap for TOS violations - are implemented for seemingly UNKNOWN reasons. Nobody knows how much and what type of TOS violations will trip the cap.
I'm seeing close to the full 15000 kbps/2000 kbps on speed tests. Install went well. Only one outage for 2 hours this past week - customer service was unreachable during the outage (from my cell phone it reached a recording that due to high call volume Cablevision can not answer their phones at this time).
Now to the good part of all this: They're better than all the existing alternatives. Verizon has DSL available - at 1500kbps, they told me I don't qualify for 3000kbps at this location (even though I'm only a few blocks from my old house that did, and both are FAR SHORT of the max distance required for 3000kbps, no matter HOW they measure it). Verizon's DSL speed is not competitive to Cablevision's Optonline.
Now for the BEST PART: Verizon FIOS is being installed in this area while I type this message (January 23rd 2007). This area is the first in Brooklyn with active FIOS build-out. I'm anxiously awaiting word that I can order. I've already switched from Cablevision to Verizon and back to Cablevision once. I'm pretty sure that once FIOS is installed I'll REMAIN a Verizon FIOS customer.
8/7/09 - I'm now a Cablevision customer once again, thanks to a Cablevision "win-back" promotion that offered so much for so little, that it made no sense NOT to switch back.
I'm now paying $115 for the triple play with the Silver (HBO/Starz/Encore) package with a DVR and two additional recievers, a year of the MLB baseball package, and Boost upgrade.
The bad: It took over two months to get reimbursed as promised by Cablevision the $120 that Verizon charged me for early termination. During this time CV did EVERYTHING they could to piss me off - nobody acknowledged receipt of the documentation I sent (multiple times) until I finally threatened disconnection.
The good: CV's outsourced and horribly choked usenet server is now GREAT compared to Verizon's no-binary-group offering. Thanks Andrew Cuommo - whatever ticket you run on from now on will have me voting against it from now on. 
OOL - With Boost I'm getting about 26 to 28mbps, with much variability from 12mbps to 30mbps depending on when the test is performed.I'm guessing that there are others sharing my node that are competing for bandwidth. I don't do much game playing so latency I haven't checked in months.
OOV - no complaints - as steady as FiOS telephone was except for one overnight outage where the modem wasn't syncing from about 1AM until about 4:30AM.
iO - its the same as I've come to expect from Cablevision - a horribly slow and clumsy guide but otherwise not bad. I wish they'd re-align the channels to make better sense when surfing - move all the HBO's to 300's, the news channels should all be together, etc.
Would I go back to FiOS - yes - if the price makes sense. I do miss the steadier speeds.
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