Search:  

 
theme to black backgroundlet page decide theme
HomeFind ServiceReviewsJob BoardISP NewsFAQsForumsToolsMapsAbout 






how-to block ads



Member review of Optimum Online


News tagged to this company
more information on the company
Full Optimum Online discussion forum
Cable providers forum

Reviews:
read 1287 reviews (959 positive) (153 negative)
If you wish to review this company, email reviews@dslreports.com
login for new review notification feature
Award!

about
Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$72 per month avg ($29 to $204)

show Speed test results
Review by KCrimson See Profile
UPDATED: 1.5 years ago
member for 7.4 years, 3034 visits, last login: a few hours ago


Brooklyn,Kings,NY
$45 per month (12 month contract)
about 1 days
"Very close to the full 15 mbit/sec"
"News server is choked to 60 kb/sec X 2 simultaneous; DNS is spotty at best"
"The Triple play is a deal you can't beat. Waiting for FIOS build-out."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·Verizon FIOS
    OptimumOnline still has the best speed available in this area, and the triple play price is excellent. Cablevision still doesn't know how to run a server, and they don't know how to relate to paying customers. Their inablity to properly notify customers of outages, past, present or future is a problem that they are aware of and seem either unwilling or incapable of correcting. Their nebulous capping algorhythm - installing an upstream bandwidth cap for TOS violations - are implemented for seemingly UNKNOWN reasons. Nobody knows how much and what type of TOS violations will trip the cap.

    I'm seeing close to the full 15000 kbps/2000 kbps on speed tests. Install went well. Only one outage for 2 hours this past week - customer service was unreachable during the outage (from my cell phone it reached a recording that due to high call volume Cablevision can not answer their phones at this time).

    Now to the good part of all this: They're better than all the existing alternatives. Verizon has DSL available - at 1500kbps, they told me I don't qualify for 3000kbps at this location (even though I'm only a few blocks from my old house that did, and both are FAR SHORT of the max distance required for 3000kbps, no matter HOW they measure it). Verizon's DSL speed is not competitive to Cablevision's Optonline.

    Now for the BEST PART: Verizon FIOS is being installed in this area while I type this message (January 23rd 2007). This area is the first in Brooklyn with active FIOS build-out. I'm anxiously awaiting word that I can order. I've already switched from Cablevision to Verizon and back to Cablevision once. I'm pretty sure that once FIOS is installed I'll REMAIN a Verizon FIOS customer.

    Followup comments:
    view ALL 3 comments

    StreetSpirit
    R.I.P. George Denis Patrick Carlin
    Premium
    join:2002-08-13
    Roslyn Heights, NY
    clubs:
    ·Optimum Online
    ·Verizon Online DSL

    edit:
    January 24th, @05:31PM

    Nice!

    Hi KC!

    Very sweet! You're in Canarsie? Any ideas about the rest of Brooklyn, specifically Marine Park, where I'm probably moving to.

    Good luck with the tripple play! The prices are hard to beat but I don't mind the extra $10 for a '30/5' connection (even if it's only 25/3.8). I'm very happy with BOOST/OOL, and wasn't that happy with standard OOL due to unpredictable capping.

    Do be careful with sustained uploads - and best throttle them down yourself to a low rage like 150kbps or 200kbps if you're going to go for a few hours.

    Netlimiter is a good program to do this.

    --
    Once again, Best of Luck!
    Dave
    permalink · 2007-01-24 17:27:54 · Print · Reply to this

    KCrimson
    Sailing The Seas Of Cheese
    Premium
    join:2001-02-25
    Brooklyn, NY

    Re: Nice!

    Nope, I'm in Bergen Beach, near E. 73rd & Ave. U. If Marine Park is serviced by the Ave. I CO, which it very well might be, then FIOS should be installed within the year there too.
    permalink · 2007-01-24 17:31:02 · Reply to this

    StreetSpirit
    R.I.P. George Denis Patrick Carlin
    Premium
    join:2002-08-13
    Roslyn Heights, NY
    clubs:

    Re: Nice!

    Great for the heads up. I'm looking forward to it, and it's not hard to imagine Brooklyn completely wired for FIOS in a few years.

    Thanks, and good luck.
    permalink · 2007-01-28 20:23:34 · Reply to this
    Forums » comments on review of Optimum Online

Sunday, 27-Jul
04:42:35 		Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
8th year online! © 1999-2008 dslreports.com.