Review by mack1951
Good "Speed Speed and more Speed"
- Location: Bayonne,Hudson,NJ
- Cost: $29 per month (24 month contract)
- Install: about 3 days
Bad "Price gos up in November when contract expires."
Overall "No better value for the money"
|Pre Sales information:|
Value for money:
(ratings match consensus)
I was using Verizon Online when I got a letter in the mail that Optimum Online was now available in my town. I had Verizon for almost a year with no install problems and only two outages (one the entire State of NJ was down), but decided to check it out since it was $10.00 less then I was paying and with one month free I could decide which one to keep. Verizons slow up and down was also a factor in trying OOL. Ordered online and they said modem would arrive in 5 or 6 days (it actually shipped from the WIZ Wharehouse in Elizabeth NJ and I got it the next day) plugged it in and it would not sync. Called support and they said a filter needed to be removed from my line. Came home from work the next day and the modem was synced up. I attached my linksys router re-configured the setup from what it was from Verizon and was online and surfing in 5 minutes. Tweeked the settings for the faster connection and never looked back. Did not wait the month to cancel Verizon. I did it the next day. Had one extended outage that was caused by my modem and it was replaced by OOL no major problems since. Mail servers were a problem but that has been better lately. If you can get it get it you won't be sorry.
July 2007 After problems with SunRocket I now have OV as well. So far everthing is working great. Received the voice modem in the mail, hooked it up, replaced the modem on my account, activated the OV part and bingo online and voice working great. Hardest part will be returning the old modem. Everything should be this easy.
Left Optimum in November for FIOS. Speeds were getting worse and worse during evening hours and CVs problems with carriage agreements had me try FIOS. See my review and you'll see why I don't think I would come back to Optimum.
member for 13.9 years, 7213 visits, last login: a few minutes ago
updated 2.7 years ago