Review by Recluse
Good "TV and Voice are good. Internet speeds good value"
- Location: Randolph,Morris,NJ
- Cost: $44 per month
- Install: about 3 days
Bad "Prices rising once intro deals are done..but still not bad for the value"
Overall "Has been VERY reliable for me for years with episodes of decreased performance"
|Pre Sales information:|
Value for money:
(ratings match consensus)
EDIT: Finally got my SBV522 replaced with an Arris TM822 and speeds are back up around the clock!
EDIT: Lately my internet speeds are dropping off during afternoons/nights and weekends. Speeds are fine in the early am, but whenever I am actually HOME they degrade terribly. Cannot seem to get tech support to realize there is a problem despite logging speed tests to show the time dependence of the slowdown.
One size fits all speed/pricing. 39.95/mo (at the time) with a 12 month contract, $129.95 for the SB4100. Now paying 44.95 per month. With the discount for also getting CATV.
EDIT: Despite my BAD POINT above, the price hasn't increased this year. I worry about Cablevision selling off Optonline to some other Cable provider as they are very likely going to cut speeds (and raise prices) which would really stink.
Been using it for over 3 years now. Setup and connection was totally painless from cable installation by technician to use of self-install kit.
My Dynamic IP was essentially STATIC for about 2 months, but now it changes during some renew cycles. My current IP has been pretty static for quite some time. Router is always on and connected, so the lease is almost always renewed.
I have a router and got 4 (3 wired, 1 wireless) PC's on line easily. Hardest part was running additional lines throughout my house. All three machines online at once with no perceptible degradation with web browsing, file downloads, gaming.
Reliable 4000-5000 Kbps down 850-1000 kbps up with the SMC Barricade, but I just put on a NetGear MR814 with a 100 Mb/s WAN port, so my download speeds nearly doubled (on speed tests... I seldom approach them on 'real downloads' which still hit a nice 300-500 KB/sec (2500-4000 Kbps) speed from good servers..)
EDIT: Now I have a Linksys WRT54G AND my area has been upgraded to 15/2. Unfortunately I still don't see the full download, but my upload is a bit higher (~1.5).
Probably throttling due to the older SB4100 I am using, but I have read numerous reports that my town is generally VERY slow, maybe due to large local concentration of users.
EDIT: My wife has started using her Optonline subaccount for email and it has been pretty much trouble FREE despite seeing numerous reports on the LIOPTONLINE Yahoo Group regarding email outages and instability. Guess we've been lucky!
EDIT: I signed on with Astraweb for newsgroups. I can come close to maxing out my download now, combining the speed of Optonline with the speed, stability and retention of a premium news provider. As I am not a heavy downloader, the additional cost is minimal and gets me what I want!
EDIT: Been using the OPTONLINE news server for some small stuff lately. Still not great, but at least very consistent with 2 connections of ~80-100 KB/sec which provides a decent speed for small binaries. Header downloads USED to be blazingly fast, but they seem to have dropped to the lower speed.
I kept my old Dialup service, and have had to fall back on it during the OCCASIONAL outage. MOST outages are the result of rare occurrences (e.g. SEVERE Weather) and are usually repaired quickly. Over the period I have had OOL, uptime has been GREAT. Sporadic outages seldom lasting very long, otherwise rock solid.
It can be hard to get through to Tech Support on the phone (especially in those periods where everyone is experiencing difficulty) but if you can get to the web, the REAL TIME CHAT tech support has always been QUICK to respond and helpful.
Between DSLR forums and the lioptonline YAHOOGROUP mailing list, most technical problems can be resolved within hours if not minutes.
member for 12.1 years, 2629 visits, last login: 19 days ago
updated 1.4 years ago