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Member review of Optimum Online


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read 1362 reviews (993 positive) (170 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$81 per month avg ($29 to $300)

Speed test results 3 year trend

Review by richardfrey11001 See Profile
UPDATED: 108 days ago
member for 8.9 years, 2802 visits, last login: 66 days ago


Floral Park,Nassau,NY
$44 per month
about 14 days
"very fast"
"Tech Support is generally a waste of time...they never see a problem."
"no comparison to dsl-beats it hands down"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I have had optimum online since 4/98. It has steadily gotten better since then. The new fiber optic cable installed in 2000 plus my new computer with windows XP have given me 8000 + KB/s downloads off of Speakeasy. I have had very few service outages (under 5) in five years.
    Since 6/03 the Speakeasy speeds are down to about 7200. OOL speed test is around 1.02 meg/sec
    3/29/04--has been erratic at times with slow speeds (1500kbps) and unexplained modem disconnects. Speeds on OOL ftp are down to just under 1 meg/sec.
    10/16/04-as more people go on my node my ftp speeds have slipped to around 940.
    4/17/2005-I have to down grade my opinion of OptimumOnline. When every one comes home from work or on weekends (They seem to have overloaded this node)my OOL ftp speeds go down around 500..I was spoiled by the over 1 meg speeds of over a year ago.

    11/08/05-I have got to hand it to CV, they have put me right back to where I was at before the slow downs. OOL ftp downloading at 1.10MB/PS during non peak hours and over 1.03 peak. It hasn't gone down in I can't remember when. I would say that they are delivering all that they promised and then some....I rate them GOLD.

    04/10/2007-The service I pay for is 15000/2. I routinely beat the 15000..in the neighborhood of 16000 to 18000. I get 1.79MB on the OOL download test. The upload speed is another thing entirely. I have never gotten what I am supposed to get. Currently, I get about 1700 to 1850.

    6/26/08-Not much new to add. My speeds are back down to the advertised max, i.e. my OOL download test shows 1.5MB on average.

    7/24/09- Optonline is still a very reliable and fast ISP. OOl download tested a few minutes ago showed 1.54MB.

    Followup comments:
    ace41690

    join:2003-01-24
    Northfield, CT

    Getting more than 15000?

    Theres no way youre getting more than 15000 unless you have boost. Your modem is hard capped at 15000 download. If you are indeed getting more than 15000, then that is very odd...

    richardfrey11001

    join:2000-11-15
    Floral Park, NY
    ·Optimum Online


    3 edits

    Re: Getting more than 15000?

    My feelings exactly. I have been using the flash speed test as the Java based NY Speakeasy never seems to be working. Flash is subject to more compression error, I seem to remember. The OOL download is, however, very accurate and it indicates that I am above the 15000 hard cap.


    --
    Luck Has Nothing To Do With It!
    Attack Gypsy

    join:2007-05-10
    Bridgeport, CT

    Upload speed

    You upload is normal.

    About average for most users.

    Remember its -UP TO- 2 megs. Not 2 megs. 1.5 -1.8 megs are normal averages. Its what I got before I got Boost.

    not telling

    @optonline.net

    highest speed

    yes it is possible to get higher then 15 meg the actuall max is 16.5
    Forums » comments on review of Optimum Online


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