Review by blohner
Good "Good pricepoint. Very few outages"
- Location: Cortlandt Manor,Westchester,NY
- Cost: $45 per month
- Install: about 3 days
Bad "Not a tier 1 provider - slower connections on peering"
Overall "Simply works - can't beat the price/value ratio"
|Pre Sales information:|
Value for money:
(ratings match consensus)
Update September 2013:
During the recent speed changes/upgrades I got moved to ULTRA101 without paying the regular price... Consistent 118 down/38 up 24x7 so far. No reason to go anywhere else
Update October 2012:
Almost 10 years of OOL (with one year FIOS in between) and I am a very happy camper.
Had some issues with disconnects a month ago... Tec replaced the modem with an Arris - now on 8 channel downstream bonding - and found the issue with water in one of the connectors on the outdoors run of my line... Back to 60/8 24x7 ... Thinking that I am still paying the same as I did 10 years ago is amazing in itself... - OOL rocks!
Update November 2011:
Area got switched to 4 channel bonding downloads... Boost+ is now running at 60/8 24x7... Very happy camper... With this service level and price FIOS has no chance of getting me back...
Update June 2011:
Boost+ is running stable. The slowest I have seen was 44/8 during peak. Happy camper...
Update May 2011:
I came back to OOL. Got an offer for Boost+ for 44.90 for 1 year... Got my Docsis 3 modem and am pulling 52/8 any time day/night... a happy camper again. Will stay if it stays that way...
Update January 2010:
I left Optimum Online and switched to FIOS.
I had switched back to non boost and the slowdowns persisted. As such FIOS is a better value to me. For $55 monthly I get 25mbit/s up and down with no peak slowdowns...
OOL has treated me good for 8 years but they are not aggressive enough in providing bandwidth to customers.
Would I come back if I have a persistent problem with Verizon: Yes
Update February 2006:
After having noticeable peak slowdowns on non boost downstream (regularly going to around 6-4Mbit/s) I switched to boost. Boost service has been good to me for 6+ month with a brief problem in January. Online Support, One Tech Visit and subsequent work on the plant has solved the issue and I am stable again. FIOS is in town now as well but OOL has treated me so well for the last 6+ years I am not inclined to switch at this point.
Update October 2 2005:
Three days in a row with no slowdowns let me believe that the issue has been solved and OOL is once again rock solid and fast...
Update September 26 2005:
Two weeks later and the slowdowns only got worse. I am slowly losing my hope.... Tonight was the first night where I started noticing them at 5:30pm instead of 7:30pm....
Update September 13 2005:
For two weeks I am now experiencing slowdowns in the evening on the downstream leg. The slowdown go as low as less than 1Mbit/s downstream - with significantly raised ping times and jitter. I didn't notice them while browsing first but while making a call on my Vonage line.
Calling support so far has not proven helpful - I have asked for the issue to be escalated to networks as this seems to be a problem impacting multiple areas on the Ossining CMTS. My Reliability and Tech Support ratings are down for now to reflect this issue.
Note: A similar issue happend last year around the same time - but Engineer88 was still helping in this group and was able to get it addressed in a professional way. It seems that the same is very challenging going through the regular support channels.
Original Review November 13 2002:
10Mbit/s rocks! I frequently work from home and use Extranet VPN, I get over 7Mbit/s on the VPN which allows me to access files on the file server almost as fast as in the office.
Most internet users can only dream about speeds like this. And for the price, can't beat it.
The newsserver is not so good but, again, for 49.99 I would be happy with just the bare connection to the internet without news, mail, etc. Can always get those somewhere else depending on my needs.
No servers allowed: Good, otherwise those speeds could not be offered for this price....
As long as the speeds stay I would not consider any other way of accessing the internet!
member for 11.4 years, 5814 visits, last login: a few hours ago
updated 95 days ago