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Optimum Online page on DSLReports
Six Month Rating

Reviews:
bullet 1490 reviews (1052 good) (202 bad)
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Review by smw315 See Profile

  • Location: Edison,Middlesex,NJ
  • Cost: $40 per month (12 month contract)
  • Install: about 1 days
Good "Reliability, speed, prompt and professional service, cost"
Bad "None that I can think of, except for rare service outage (4 in 3 years)"
Overall "Good service, friendly staff. Overall rating on scale of 1-10 = 9"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

I haven't had a bad experience yet, except for 2 short service downtime occurrences in the past year.

Service and technical staff is very responsive, friendly and knowledgeable.

Service speed is beautiful; but then again, I don't violate the Terms of Service either.

Overall rating = OK

member for 12.1 years, 5411 visits, last login: a few hours ago
updated 114 days ago

Comments: