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Member review of Optimum Online


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read 1363 reviews (993 positive) (171 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$67 per month avg ($29 to $168)

Speed test results 3 year trend

Review by labsrus See Profile
UPDATED: 2.1 years ago
member for 8.2 years, 1507 visits, last login: 67 days ago


Mahwah,Bergen,NJ
$44 per month
"It used to be speed, I lost that and reliablity sooo not many good points when I left"
"Spam, initial install by a sub-contractor that left holes in the sheetrock, tech support just ok"
"FIOS is more reliable and faster! Thanks to the MVM's on the OOL forum for all of their help"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    My Other Reviews·Verizon FIOS
    Ordered at under 30 a month, that lasted for over 2 years which was a bargain. 44.95 seems to be the going rate for RR and other cable modem companies who don't have even half of the speed capabilities. I am unable to aquire VOL and personally wouldn't want it due to the much slower speeds.

    Upload capping without a "figure" I feel is wrong, I upload photos pictures to family as well as hobby pictures of my labrador retrievers to people looking for a puppy constantly. I don't use P2P although I do use AOL groups and lists for some graphics and other items (more download than upload). I wish I did know what the upload max was but I have not been capped yet (knock on wood) with 3 computers sharing a connection.

    I don't use newgroups at this time so I can't complain about them. My e-mail is rarely problematic, once in a blue moon. (That changed with time)

    Overall I find OOL great for my purposes (That changed too). I feel the MVM's (and others) help on dslreports makes things a lot easier for all of us, tech support is less than ok but the MVM's are donating their time and doing a better job IMHO.

    My speeds normal ran in the 8000's on the down and 800s on the up, that changed too

    Computers, Athlon 3800+ 2.5 gigs DDR RAM, 200 gig HD, NVIDIA 256 meg 5700 video card, 2000mhz system bus, Audigy 2Zs sound card, P4 512 RD RAM 80 gig HD, Athlon 2600 512 ddr RAM 80 gig, P4 512 DDR Ram 160 gig HD, 128 integrated sound card, Terayon, Terajet 110 -- Linkysys Router BEFSR41

    Just started my Mom on OOL 2 weeks ago in a different town, single computer SB5100, without tweaking she was 9500/950 plus after I installed

    Down to the mid to the high 7000's on the download, a few times lower. As for the post below me, FIOS is still not here and I can't even answer your reply its that old :O I would consider it possibly AFTER I see how everyone else does Overall, OOL is one of THE fastest around :::shrug::::

    Slower and slower and outages, no help from tech support. Looking into FIOS, waiting for it to roll out

    Switched to FIOS, OOL was giving me grief (slowdowns and outages) so see ya!

    Still on FiOS (over 2 years as my ISP, under 1 year for TV, very happy with it except for their Billing Department. If I have control of it I will always be on FiOS and never deal with another cable company like CV again. Working on getting my Mom into FiOS too, they recently went livei in her mid rise building

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