Review by Johndoe86753 
Posted: 2.6 years ago
member for 2.6 years, 0 visits, last login: 2.6 years ago
 Naugatuck,New Haven,CT
 Contract price not specified.
 "Amazing Service"
 "None"
 "Great service"
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Ok, so i've read a few of these posts and I must write a rebuttal. I am a technician for Optimum Online. I am not a script monkey. I have done networking support for 10+ years. I worked on everything to MS Servers to CISCO. I do not get paid "8.00" an hour". Before you start knocking someones knowledge, first you must understand that 40% of the people we talk to, barely know what the keyboard is. 50% of those are people sitting at home playing "WOW" and think they are Network Admins. For example, a "Network Admin" once called in for slow speeds. He was using a Linksys router. He swore his router wasnt the cause, it was that his node was overloaded. He demanded that we split his Node. He was getting roughly 2 Mb/s with the router. We bypassed his router, he got 13 Mb/s. Customer hung up on me. Picture that 30 times a day. So if you call in and the person on the other end of the phone doesn't automatically take every word you say for granted, try to have half a brain and understand why. Secondly, OOL does not "Cap" your modem. They throttle. Why do they throttle? Because like it or not, it is a shared Broadband network. What you do affects your neighbor. Do I think that the standards are a little high? Maybe, but I understand the logic behind it. Why do you think they make you agree to a terms of service? Another thing, Cablevision DOES NOT throttle download. Im telling you this with honesty. If you need to cry about being throttled for uploading, then keep writing these forums.
Followup comments:  nh5
join:2006-01-21
Seaford, NY
1 edit | Troll first of all stop trolling, You did not post a review. Plus routers dont affect speed like OOL's caps do (yes your company does cap dont deny it). Also Verizon doesnt throttle or cap so what is OOL gonna do about it? Also with verizon fios you get the full 15mbps or in my case the 20mbps not your 13mbps. Get off this site and someone delete this troll's review.
EDIT: Read the Average speed tests for OOL on here. Compared to VZ. | |
|  | Assassinx
join:2007-03-14
Bishop, CA | Re: Troll Yeah these people need to get off of here when he is obviously a level 1 technician... | |
| Cable Fiend
join:2003-04-25
Dover Plains, NY
 ·Optimum Online
| Clueless for a tech "Secondly, OOL does not "Cap" your modem. They throttle."
I'm TIRED of the people at OOL trying to distinguish between cap and throttle
cap: "to put a maximum limit on"
Throttle: "To regulate the speed of"
The difference between those two words is simple, throttle is a euphemism and cap is the word one uses when their upload has a limit.
"Another thing, Cablevision DOES NOT throttle download. Im telling you this with honesty."
No one would argue that they did, you should know as a "tech" that a slow upload directly impacts the total download. Therefore you don't need to cap download and upload together, capping the upload low enough creates a natural cap on the download.
Capping a connection that plays on-line games or ANYTHING involving the sending and receiving of data will slow down - in any on-line game that means lag which leads to having broadband that cannot be used for anything but crawling around websites.
A house with more than one computer will also be unable to do anything on-line which includes viewing websites at the same time. Yes OOL doesnt "support" routers or the sharing of connections but only an idiot would buy 2 modems for 2 computers instead of using a router (thats beside the point anyway but just covering a tangent some people tend to go on).
The problem with OOL techs like you is that you think you are smarter than everyone else, you think you can see it from all the angles but you do not see shit - try getting capped for no reason and see what logic suddenly springs forth(without the use of any job connections of course). Have complete strangers assume you upload so much that you might as well be your own tracker for bit torrent when in reality you upload the occasional 50 MB file to a friend 2-3 times a month. It doesn't matter because you "deserve it" no matter how little you actually uploaded that month.
Anyway I must be one of those kids that play "wow" since I dispute your ignorance while knowing a few things about networking. | |
| osrk
join:2005-02-28
Sterling, CT
1 edit | Get off your power trip "8.00" an hour".
Well you must make 8.25 an hour than how foolish of us to assume you make $8 an hour.
You're obviously vendor biased and a real jackass. This is probably because of your job but still, don't write it into your review.
If you hate people and you're tech support than you obviously need to change professions.
FYI i do play WoW and i'm not a kid either. | |
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