 Review by packetscan 
Posted: 1.4 years ago
member for 3.9 years, 600 visits, last login: 6 days ago
 Bridgeport,Fairfield,CT
 $49 per month
 "Always on, 99% uptime, with modem on battery backup ip is as good as static"
 "No static IP's as of yet"
 "Best Option in the area"
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(ratings above consensus)
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I've been an ool customer for over 10 years now and it's been a great ride, sometimes bumpy. When i did have problems it was usually my home wiring or a splitter/cable outside that had gone bad. ( I think I've had 4-5 appointments for techs to fix issues over my years of service).
Of those one was an old tap / main line when i moved into the new house (When the tech did the install he pointed out that the main line was quite old and should be replaced and preformed the work in a matter of minutes) The other two were related to environmental/storm damage to the outside cables/splitters at the old residence.
I started out with purchasing a 3com cmx at the wiz and finding the excitement of board band.
That modem lasted a long time until upgrading to a sb3100, sb4200, sbv4200 now on a sbv5120.
In my past residence i always get 90% of better of *upto* 10mb then 15mb after the upgrade. Here at this residence the last 4 year I've received the same if not better performance.
Dsl is in the area but it's slow and over priced and tends to be unreliable in the areas I've had experience with mainly sbc/at&t. But the reputation of optimum is what brought me to the product and has capture my business indefinitely.
The Voice over ip service is top notch.. Very little if any problems with voice quality in the new residence but that was when I first moved in one issue in particular was my tivo was unable to dial in to the service because of the a codec issue, that was resolved swiftly.
I've Been capped a few times.. once here twice at the other place.
One instance I downloaded a Linux dvd via bit torrent and left it open for days at full throttle. I sorta wanted to test the limits, but in the end it was used it to solidify a theory i had. Big thanks to cisco for awesome documentation on that.
In conclusion I'm Extremely happy with the service and support provided
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