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Member review of Optimum Online


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Reviews:
read 1292 reviews (964 positive) (152 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$63 per month avg ($29 to $163)

Speed test results 3 year trend
Review by johnadean2 See Profile
Posted: 1.2 years ago
member for 3.1 years, 8 visits, last login: 1.2 years ago


Norwalk,Fairfield,CT
$30 per month (12 month contract)
about 25 days
"Great speed when up and running"
"Disconnects frequently, painful hold times for cust service"
"get what you pay for"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    Install was a disaster, I called tech support three times and eventually fixed my connection issues myself. The service continually is up and down......It's great when it works.

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