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Member review of Optimum Online


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$68 per month avg ($29 to $185)

Speed test results 3 year trend

Review by votum76 See Profile
UPDATED: 164 days ago
member for 6.9 years, 122 visits, last login: 152 days ago


Matawan,Monmouth,NJ
$39 per month
about 10 days
"Very Stable Connection, 30/5 Speeds as advertised, No throttling any protocols that I can see."
"Price will go up in 3 months"
"Good value for money glad I moved out of comcrap territory optimum online is much better."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    Install was flawless, he knew what he was doing and did it fast and without issue.

    Got Motorola 5120 modem, I have iO Cable and OV Phone as well both seems stable besides one bad STB that i got replaced very easily.

    29.99 for 12 months 15/2 speed and got boost for additional 9.99

    The regular OOL frequency is allitle oversubscribed in my area, so I upgraded to boost and I get near 30Mbit downloads frequently. I don't really use any of their services mail , newsgroup etc so I can't comment on that I can say I haven't had any dns issues with thier servers as I've heard from others.

    I look forward to fios being available in my town but Optimum has alot of strengths

    If fios ever becomes a option I might have to do a month of fios to compare and decide which is better. I have rock solid reliability with optimum and they never complain about my usage

    Followup comments:

    king pin



    save money with this promotion!

    want to get a better rate,,, yes, all the broadcasters rates are going up in 08, but only by a few $$ .. with Comcast looking at cablevision, Verizon is trying to capture many customers with great offers and locked in rates, cable is under pressure loosing 500+ customers a day to Verizon, the only way they can keep their customers is through the disconect /retention department,,, usually they can only offer a 6month promotion, BUT,, if you call or schedule a installation with Verizon,, have a work order number... "" you call that department with cable,, tell them you want to disconect, tell them you are going to Verizon,, and give them the order # from Verizon-FIOS of all 3 services.. they then can offer you a 1yr. ( NEW ) promotion,, or in some areas out in LI, a 2yr is available..
    want the lower rates before they go up - call today, get the work order number from FIOS - on ALL 3 services,, and they can make the offer, or else they can not do it..
    the pepople who work there are under a lot of pressure, so much pressure, they keep having high turn over every month, due to the large amoutn of disconections,, look in the paper, every week for the past 6 months, they are allway hiring,, why is that,, they don't want to keep employees, it's cheeper for them to get rid of them and hire new for less,,, they will do what ever it takes to get rid of an employee after 6 months in that department, I guess right now - they are only focused on "trying" to keep customers, rather their employees...
    Forums » comments on review of Optimum Online


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