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Optimum Online page on DSLReports
Six Month Rating

Reviews:
bullet 1488 reviews (1050 good) (202 bad)
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Review by momcat1 See Profile

  • Location: Wappingers Falls,Dutchess,NY
  • Cost: $177 per month
  • Install: about 30 days
Good "better than dialup, few total outages"
Bad "frequent dropouts, hard to get service issues addressed"
Overall "we have no other choice for high speed; they're getting worse!"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings well below consensus)

We have no other options for high speed here, so we're captives.
We have regular Optonline, with iO and Opt Voice
Intermittent low signal associated problems, ongoing since 2002. Not resolved.

Update Dec 2008: Outside techs did spend several concurrent months this year, and for the most part it does now work. Video dropouts rare, but internet and phone still occasionally dropout just long enough to lose your conversation or your download. It is better than previously. It just seems that for the money, it should be nearly flawless.

Update Aug 2009: nothing new to report, other than rate increases.

Update Dec 20111:business as usual, it is what it is. You regulars are familiar with CV's MO.

member for 11.5 years, 1558 visits, last login: a few hours ago
updated 2.3 years ago

Comments: