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Member review of Optimum Online


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Reviews:
read 1362 reviews (993 positive) (170 negative)
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about
Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$81 per month avg ($29 to $300)

Speed test results 3 year trend
Review by Viet Vet See Profile
UPDATED: 120 days ago
member for 3.8 years, 3345 visits, last login: a few hours ago


Oceanside,Nassau,NY
$148 per month
about 3 days
"Speed has been consistently 17-19MBS in off peak and 9-11 MPS in Peak times."
" Level one support is poor!"
"The monthly cost mitigates, the hassle of switching to FIOS."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I am an ex employee with a less than stellar view on OOL management and the way they treat there employees. I left of my own accord after over four years of service. The only thing management cares for is it`s self and getting the the sub of the phone and taking the next call. There HD service is improving.

    Followup comments:
    view 1 comment
    Attack Gypsy

    join:2007-05-10
    Bridgeport, CT

    Management

    Finally, someone who agrees with me.

    Oh, but make sure your numbers aren't TOO good, or you'll be monitored because "you must be doing something wrong."
    permalink · 2008-04-04 10:20:42 · Reply to this
    Forums » comments on review of Optimum Online






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