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Review of Optimum Online (cable)


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Six Month Rating

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1454 reviews (1029 good) (201 bad)
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Review by Fiosman See Profile
member for 5.3 years, 686 visits, last login: a few hours ago
updated 344 days ago

  • Allendale,Bergen,NJ
  • $200 per month
  • "NOTHING"
  • "Everything"
  • "I would rater die than have Optimum/Cablevision"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings well below consensus)

The speed is up, down, side ways, everyday! Never get the speed I should be getting. Modem constantly restarts everyday! They use Modems from 5 years ago. The TV service is the worst. My TV picture is so pixelated, I could be watching a Yankee game in July, and it would look like there was a snow storm in the Bronx! Still referring to my Yankee example, if my picture isn't pixelated, it would look like there is an earthquake in the Bronx. The picture would start jumping like crazy. I finally got fed up with this, I had a SENIOR tech come out, he couldn't fix or figure out what the problem was. Let's move on to the worst phone service in the United States. My wife or I could be on the phone, and the call would just disconnect. THIS SERVICE/COMPANY/EVERYTHING IS TERRIBLE!!!!!!!!!!!!!!!!!!!GET FIOS IF YOU CAN!!!!!!!!!!!!!! I made the right choice to switch to Fios!

UPDATE 12/29

Still terrible!

Update 6/7/11

I am finally fed up with Cablevision. I called up Fios and got a much better deal for more! Goodbye Cablevision!

Comments:
igork

join:2010-09-10

Sayreville NJ sloooooow



terrible, horrible, no good, very bad

forsaken7719

@optonline.net

Getting MORE Than The Advertised Speed!!!



You must live in an anomoly area... If you have the proper wiring in your house and an updated line from the street, then you should be good. Most of the people whining they have bad service are the ones that have wiring from 30 years ago in the house and don't want to pay to have it replaced, or they buy their cable wire at the dollar store and the splitters from Radio Shack. News flash... it MATTERS what wiring people use. And the modems here on Long Island are DOCSIS 3.0 modems, not 5 yr old modems. Cablevision is one of the few companies to deploy DOCSIS 3.0 across most of their footprint. I have Optimum Boost, which is advertised at 30Mbps downstream. As you can see... my speedtest shows 31,506 Mbsp... but I HAVE proper wiring and an updated line from the street. Enjoy your Fios. Hope you enjoy the bill in a year as well.
john3850
john3850
Premium
join:2004-12-19
Yonkers, NY

Re: Getting MORE Than The Advertised Speed!!!

»/speedtests/94448179/14406

After 1rst and only service call in 10 years
90% of that speed is from ool tech
Old c2d 333x6=2000 stays at 31m if I raise it to 500x8=4000mhz i get 33-37m down.
Win 7 64 tweaked netsh gig switch 8 year old router pci-e intel nics on i7 1356 with 4000uncore {level 3 cache} also helps
71499699

join:2011-02-14
kudos:1

Cablevision Sucks!

I agree with the review the Cablevision Sucks!

BigRay5264

join:2004-03-14
07604

exaggerate much?


AymacGroup

join:2005-07-18
10452
Reviews:
·Optimum Online

Problems with your line!

It sounds like there is problems with your cable line. Its usually a tel tel sign when you "get digital brake up" that something is going on with the cable line. Make sure that you are not using the cheap cable splitters and make sure that the all connections with in your house are connected tight, especially the split connections.

If you experience the same problem, call up technical support and have a technician come out. Explain to them the problem and ask them if to check the outside wiring. If you are not happy with your hardware, you could always go to the Optimum store and ask them for a newer model box. You problem will not be solved unless you make them aware of it, been persistent always helps!!

rpjoe
Premium
join:2007-09-22
07662

BS

i just read all of your reviews and came to the conclusion that you are so full of it. all of your reviews are vague and generic. you claim you left cablevision last month but you reviewed fios triple play in january. you said you have the 35/35 plan but you posted a speedtest that showed otherwise. you claim to have had u-verse recently but it's not available in NJ. stop posting false reviews just to make yourself feel better by having stupid little icons under your username. sad.
--
~~ FiOS QuadPlay ~~ * UltimateHD * QIP7232-2 * 35/35rev.G * iPhone4 *

Fiosman
Premium
join:2006-12-28
Allendale, NJ
kudos:3

Re: BS

A. I have two different address in which I post about (Fios) with different Plans.
B. I had U-Verse when I lived in CT

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