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Optimum Online page on DSLReports
Six Month Rating

bullet 1493 reviews (1053 good) (203 bad)
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Review by yates See Profile

  • Location: Norwalk,Fairfield,CT
  • Cost: $30 per month (12 month contract)
  • Install: about 14 days
Good "Good speeds for the price, no usage caps (that I can find), wifi in public areas"
Bad "Inconsistent speeds during peak hours"
Overall "A lot faster for the same price as the other option in my area (AT&T)"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings match consensus)

I ordered the basic internet package (15/2) and it was installed without incident using a WebSTAR DPX2203 modem (DOCSIS 2). I've generally been happy with my speeds which have stayed in the 12-15 Mb range during off-peak hours, but often plummet to ~2Mb range or lower during peak hours.

My other option was AT&T DSL, but after having a bad experience with AT&T in Chicago, I was eager to steer clear of them.

The one bad thing I have to say about Optimum Online is that their web interface for account management is quite terrible and difficult to use.

member for 4.8 years, 1082 visits, last login: a few hours ago
lodged 4.1 years ago