site Search:








how-to block ads



Review of Optimum Online (cable)


more information on the company
Six Month Rating

Reviews:
1471 reviews (1042 good) (200 bad)
Submit a review by email click here
login for new review notification feature

Review by dm145 See Profile
member for 3.4 years, 1206 visits, last login: 1 days ago
updated 141 days ago

  • Clifton,Passaic,NJ
  • $50 per month

since receiving D3 modem and having 5 downstream channel added to my node
my speeds are a constant 15/2 which is what I pay for

Comments:
frdrizzt

join:2008-05-03
Ronkonkoma, NY

Sounds like you need a Docsis 3 modem

You should contact CV for your slow speeds. Sounds like a Docsis 3 modem is all you need.
dm145

join:2009-12-12
Clifton, NJ
Reviews:
·Optimum Online

1 edit

Re: Sounds like you need a Docsis 3 modem

Figured that, wish I could just go to walk in and swap. Tried calling last night, got tired of waiting. Not looking forward to run around from "tech" support. Everyone seems to know what causes speed issues but we still have to jump through hoops to get what we pay for.

Edit:
Called this morning and after waiting over ten minutes had to schedule tech visit. We both knew I needed a D3 modem but still need a tech to come out, hopefully with a D3 modem.
Recluse

join:2001-10-30
Randolph, NJ
Reviews:
·Optimum Online

Re: Sounds like you need a Docsis 3 modem

I had a tech come out and of course he was there mid-day when speeds were OK. They dropped to 2 Mbps 15 min after he left.

I asked him about the possibility of a Docsis 3 modem and he said it wouldn't help as the SBV5222 uses the same frequencies.

I am getting to the end of my rope here. As much as I DESPISE Verizon and all they stand for, if FIOS can deliver decent speeds at times I am actually HOME, I might have to make the switch.

They keep telling me "we haven't had any other complaints from your neighborhood". I guess I may have to go door to door and find neighbors with Optimum, get them to run a speed test and call to complain.
tmc8080

join:2004-04-24
Brooklyn, NY

$

Just sign up for FIOS for 6 months.. then they'll probably give you boost plus for less.. 50/8...
dm145

join:2009-12-12
Clifton, NJ

Re: $

not available in my area






Saturday, 25-May 08:13:03 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 13.5 years online © 1999-2013 dslreports.com.