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Optimum Online page on DSLReports
Six Month Rating

bullet 1494 reviews (1053 good) (203 bad)
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Review by user31 See Profile

  • Location: Montville,Morris,NJ
  • Cost: $65 per month
Good "Very reliable connection, no caps or throttling problems, Good Tech Support"
Bad "Speeds are not always consistent, but still incredibly fast, even during peak hours"
Overall "Even if FIOS was an option, I would choose Optimum"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings above consensus)

-Any technical issues were solved quickly and easily via Optimum support, although hold times ranged from 15 minutes to 2 minutes.

-50mbs with optimum boost plus is advertised, 60mbs is usually the speed that is achieved during all non-peak hours, during peak hours, the speed can drop to about half (which is still fast)

-I use about 400+GB of bandwidth a month and have not been throttled or contacted about excessive use

-Billed as advertised

-Was provided with an Arris DOCSIS 3.0 modem (which can get hot)

Overall, I am very satisfied with the speed and the price of the internet.

-Internet speeds have been upgraded for no extra charge, now getting 100mb/s download and 30mb/s.

-They also give web hosting with 250gb of bandwidth each month, for no additional charge

- I now use around 1TB a month and have seen no throttling/penalties because of this

-Optimum is one of the few isps that take advantage of Netflix's peering options and is consistently ranked highly in Netflix speed tests that are released monthly. They also give access to Netflix SuperHD on supported devices.

-Optimum hotspots are usually fast and available in many places

member for 4.3 years, 2 visits, last login: 295 days ago
updated 1.6 years ago