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Review of Optimum Online (cable)


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Six Month Rating

Reviews:
1472 reviews (1042 good) (201 bad)
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Review by user31 See Profile
member for 2.5 years, 1 visits, last login: 1.4 years ago
updated 1.4 years ago

  • Montville,Morris,NJ
  • $65 per month
  • "Very reliable connection, no caps or throttling problems, Good Tech Support"
  • "During peak hours, connection speed drops to 30+mbs (50mbs is advertised speed)"
  • "Probably the best large isp, other than fios"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

-Any technical issues were solved quickly and easily via Optimum support, although hold times ranged from 15 minutes to 2 minutes.

-50mbs with optimum boost plus is advertised, 60mbs is usually the speed that is achieved during all non-peak hours, during peak hours, the speed can drop to about half (which is still fast)

-I use about 400+GB of bandwidth a month and have not been throttled or contacted about excessive use

-Billed as advertised

-Was provided with an Arris DOCSIS 3.0 modem (which can get hot)

Overall, I am very satisfied with the speed and the price of the internet.

Comments:

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