Good "Good speeds if you get a DOCSIS 3 modem" Bad "High price" Overall "A reliable, although pricey service"
Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings above consensus)
I was an Optimum Online customer from 2001 - 2004. I canceled the service because of the high price, connection reliability problems, and poor email servers.
In June 2011, I signed up with OOL again. I'm pleased to say that Cablevision has improved the service since my earlier experiences with them. Although I had problems with the speed in peak hours, I arranged for a service call, and the tech installed an Arris TM802G DOCSIS 3 modem. I now get 18 / 1.8 Mbps at all times. Email is also working well.
member for 2.6 years, 359 visits, last login: 2 years ago updated 2.1 years ago