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Optimum Online page on DSLReports
Six Month Rating

bullet 1494 reviews (1053 good) (203 bad)
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Review by Bob4 See Profile

  • Location: New Jersey
  • Cost: $50 per month
  • Install: about 14 days
Good "Good speeds if you get a DOCSIS 3 modem"
Bad "High price"
Overall "A reliable, although pricey service"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings above consensus)

I was an Optimum Online customer from 2001 - 2004. I canceled the service because of the high price, connection reliability problems, and poor email servers.

In June 2011, I signed up with OOL again. I'm pleased to say that Cablevision has improved the service since my earlier experiences with them. Although I had problems with the speed in peak hours, I arranged for a service call, and the tech installed an Arris TM802G DOCSIS 3 modem. I now get 18 / 1.8 Mbps at all times. Email is also working well.

member for 2.6 years, 359 visits, last login: 2 years ago
updated 2.1 years ago