| Review by Bob |
member for 331 days, 359 visits, last login: 100 days ago
updated 142 days ago
- New Jersey
- $50 per month
- about 14 days
- "Good speeds if you get a DOCSIS 3 modem"
- "High price"
- "A reliable, although pricey service"
|Pre Sales information:|
Value for money:
(ratings above consensus)
I was an Optimum Online customer from 2001 - 2004. I canceled the service because of the high price, connection reliability problems, and poor email servers.
In June 2011, I signed up with OOL again. I'm pleased to say that Cablevision has improved the service since my earlier experiences with them. Although I had problems with the speed in peak hours, I arranged for a service call, and the tech installed an Arris TM802G DOCSIS 3 modem. I now get 18 / 1.8 Mbps at all times. Email is also working well.