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Review of Optimum Online (cable)


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Six Month Rating

Reviews:
1472 reviews (1042 good) (201 bad)
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Review by Bob See Profile
member for 331 days, 359 visits, last login: 100 days ago
updated 142 days ago

  • New Jersey
  • $50 per month
  • about 14 days
  • "Good speeds if you get a DOCSIS 3 modem"
  • "High price"
  • "A reliable, although pricey service"
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(ratings above consensus)

I was an Optimum Online customer from 2001 - 2004. I canceled the service because of the high price, connection reliability problems, and poor email servers.

In June 2011, I signed up with OOL again. I'm pleased to say that Cablevision has improved the service since my earlier experiences with them. Although I had problems with the speed in peak hours, I arranged for a service call, and the tech installed an Arris TM802G DOCSIS 3 modem. I now get 18 / 1.8 Mbps at all times. Email is also working well.

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